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Multilingual Customer Support Specialist

hace 2 meses


Tijuana, Baja California, México Nice2Chat A tiempo completo
Customer Service Representative Position at Nice2Chat

We are seeking a highly skilled and professional Multilingual Customer Support Specialist to join our team at Nice2Chat. In this role, you will be providing exceptional customer service to users of our food delivery platform.

Key Responsibilities:

  • Answering general questions regarding the service
  • Helping out with delivery updates
  • Solving problems for users of the platform

Requirements:

  • Professional work habits and organized approach
  • Responsive communication with a pleasant demeanor
  • Minimum 1 year experience in technology service or support role
  • Good work ethic, punctuality, and positive personality
  • Able to adapt, improve, retain knowledge, and follow instructions

Preferred Qualifications:

  • Tech Support experience: 1 year (preferred)
  • Customer Service experience: 1 year (required)

Language Skills:

  • English: required
  • Spanish: preferred

Work Arrangements:

We require candidates who are able to commute or relocate to Tijuana, B.C., Mexico before starting work.

Compensation Package:

The successful candidate will receive a competitive salary of $40,800 per month ($4,000 per week) for full-time employment.