Desktop Support Specialist
hace 1 mes
We are seeking a skilled Desktop Support Specialist to join our team at Iron Service Global Inc. As an IT Field Technician, you will be responsible for providing top-notch technical support to our clients.
About the RoleThis is a unique opportunity to work in a fast-paced environment where no two days are the same. You will be working on-site, troubleshooting and resolving technical issues related to hardware and software configurations. Your expertise in Active Directory and desktop support will be essential in delivering exceptional customer service.
Key Responsibilities- Install and configure desktops, laptops, mobile devices, and associated peripherals and software.
- Perform break-fix, desk-side support, IMACD's, data migration, refreshes, etc.
- Perform on-site updates, configuration changes, or software installations.
- Provide on-site technical assistance to end-users.
- Identify potential issues that could adversely impact end-user experience and follow through on action steps to prevent.
- Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
- Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Coordinate with vendors for provision of end-user support (e.g., hardware vendor technicians for warranty repair/replacement).
- Perform end-user support-related security and controls and compliance-related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
- Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts, and stand-by support.
- Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Provide on-call support if required outside business hours on a rotational basis.
- 1 year of experience in desktop support.
- Active Directory experience preferred.
- Able to commute/relocate to the following area: 22203, Cañón del Padre, B.C.
The salary for this position is estimated to be between $192,000 and $216,000 per year, based on a monthly salary range of $16,000.00 - $18,000.00.
-
Desktop Support Specialist
hace 4 semanas
Tijuana, Baja California, México Iron Systems A tiempo completoJob Overview:We are seeking a skilled Desktop Support Specialist to join our team at Iron Systems. This role is responsible for providing top-notch technical support for our desktop devices, ensuring they run smoothly and efficiently.Estimated Salary:$60,000 - $80,000 per yearResponsibilities:Manage desktop device incidents through to resolution, focusing on...
-
EUC Desktop Support Specialist
hace 4 semanas
Tijuana, Baja California, México Iron Systems A tiempo completoJob DescriptionWe are seeking a highly skilled EUC Desktop Support Specialist to join our team at Iron Systems. As an EUC Desktop Support Specialist, you will be responsible for providing top-notch support and maintenance services for desktop devices, ensuring they run smoothly and efficiently.ResponsibilitiesManage desktop device incidents through to...
-
Network Support Specialist
hace 1 mes
Tijuana, Baja California, México Tech Domain A tiempo completo**Job Overview:**We are looking for an experienced IT & Network Support Specialist to join our team at Tech Domain. The ideal candidate will have a strong background in IT Infrastructure Library and Windows Server Administration, with a focus on utilizing programming techniques for various initiatives.The successful candidate will be responsible for...
-
Desktop Integration Specialist Professional
hace 1 semana
Tijuana, Baja California, México Integon A tiempo completoAt Integon, we offer a competitive salary of $65,000 - $85,000 per year.As a Desktop Integration Specialist at Integon, you will be responsible for providing technical support and resolving complex issues related to computer operations and networks. This includes installations, moves, adds, system status, and basic video and audio-conferencing end-user...
-
IT Infrastructure Support Specialist
hace 1 mes
Tijuana, Baja California, México Usa Vein Clinics A tiempo completoJob SummaryWe are seeking a highly skilled IT Helpdesk Support Specialist to join our team at Usa Vein Clinics. As an IT Helpdesk Support Specialist, you will play a crucial role in ensuring the smooth operation of our computer systems and networks.
-
Senior IT Support Specialist
hace 1 mes
Tijuana, Baja California, México Hussmann Technologies De Baja California, S.A. De C.V. A tiempo completoAbout Hussmann Technologies De Baja California, S.A. De C.V.Hussmann Technologies De Baja California, S.A. De C.V. is a renowned manufacturer of refrigerators from various international brands. We are seeking an experienced IT professional to join our team as a Senior IT Support Specialist.Job Title: Senior IT Support SpecialistEstimated Salary: $30,000 -...
-
Administrative Support Specialist
hace 3 semanas
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completoCompany OverviewWe are a leading life sciences solutions company, dedicated to accelerating discovery and solving complex analytical challenges. Our collaborative environment encourages innovative thinking and drives exceptional results.Job SummaryAs an Administrative Support Specialist, you will play a vital role in our Talent Acquisition team, providing...
-
Custom Support Specialist
hace 1 mes
Tijuana, Baja California, México Enovis A tiempo completoJob Title: Custom Support Specialist - Orthopedic Solutions We are seeking a highly motivated and detail-oriented individual to join our team as a Custom Support Specialist in Orthopedic Solutions. In this role, you will work closely with customers, providing exceptional support and guidance to ensure their satisfaction with our products. As a Custom...
-
Tijuana, Baja California, México Fixity Technologies A tiempo completoAbout the JobWe are seeking a highly skilled Technical Support Specialist to join our team at Fixity Technologies.As a key member of our global support team, you will provide exceptional technical support to our customers, troubleshooting and resolving complex issues with our software and systems.
-
Technical Support Specialist Tijuana
hace 4 semanas
Tijuana, Baja California, México NTT DATA Services A tiempo completoAbout the RoleWe are seeking a Technical Support Specialist to join our team in Tijuana, Mexico. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our clients and internal stakeholders.Key ResponsibilitiesInstallation, configuration, and maintenance of hardware and software...
-
Technical Support Specialist
hace 4 semanas
Tijuana, Baja California, México Teradata A tiempo completoAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Tijuana, Mexico. As a key member of our support team, you will be responsible for providing technical assistance to our clients, resolving issues and improving their overall experience with our Cloud Analytics and Database tools.Key ResponsibilitiesApply search tools to...
-
Recruitment Support Specialist
hace 4 días
Tijuana, Baja California, México North American Production Sharing De México A tiempo completoOverviewNorth American Production Sharing De México is seeking a highly skilled and motivated Recruitment Support Specialist to support our Indirect Recruitment Department.The selected candidate will be responsible for job posting in various job boards, providing job references, and applying psychometric tests through the system.Job DescriptionThis role...
-
Senior Operations Support Specialist
hace 1 mes
Tijuana, Baja California, México Citi A tiempo completoCiti is a leading financial institution with a commitment to excellence and innovation. As a Senior Operations Support Specialist, you will play a vital role in providing exceptional support services to our clients.**Job Summary:**The Senior Operations Support Specialist is an intermediate-level position responsible for delivering high-quality operations...
-
Help Desk Technician Specialist
hace 4 semanas
Tijuana, Baja California, México NTT DATA A tiempo completoAbout the Job">We are seeking a Desktop Support Technician - Field Tech to join our team in Tijuana, Mexico.">Key Responsibilities:">">Performs basic configuration of desktop / notebook / printers.">Assists with simple parts replacement and repair on desktops / notebooks / printers.">May require travel for field support.">">Requirements:">Basic knowledge of...
-
IT Support Specialist
hace 1 mes
Tijuana, Baja California, México Ultrasign De Mexico, S.A. De C.V. A tiempo completoOverviewUltrasign De Mexico, S.A. De C.V. is seeking a highly skilled and experienced IT Support Specialist to join our team in this challenging role as Help Desk Engineer.
-
Maintenance Support Specialist
hace 1 mes
Tijuana, Baja California, México Thermo Fisher Scientific A tiempo completo**Company Overview**Thermo Fisher Scientific Inc. is a world leader in serving science, with innovative solutions for analytical instruments, laboratory equipment and software.As a Maintenance Support Specialist at Thermo Fisher Scientific, you will be part of our Engineering team responsible for maintaining and improving the efficiency of our manufacturing...
-
Technical Support Specialist
hace 1 mes
Tijuana, Baja California, México GGA Solutions A tiempo completoJob OverviewGGA Solutions is seeking a skilled Technical Support Specialist to provide top-notch customer service and technical problem resolution. This is an exciting opportunity for a professional with excellent communication skills and a passion for troubleshooting.Salary InformationThe estimated salary for this position ranges from $45,000 to $65,000 per...
-
Cybersecurity Support Specialist
hace 4 semanas
Tijuana, Baja California, México Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Cybersecurity Support Specialist to join our team at Palo Alto Networks. This is an exciting opportunity to work with a fast-growing and immensely successful organization that's committed to protecting every day transactions in the digital environment.As a Cybersecurity Support Specialist, you will play a...
-
Technical Support Specialist for Latin America
hace 3 semanas
Tijuana, Baja California, México Jonckers A tiempo completoAbout the RoleAt Jonckers, we are seeking an experienced IT Helpdesk Engineer to join our global team. As a Technical Support Specialist for Latin America, you will be responsible for delivering exceptional customer service and technical support to our clients in the region.We offer a competitive salary of $60,000 per year, plus additional benefits including...
-
IT Support Specialist
hace 4 semanas
Tijuana, Baja California, México Mammotome A tiempo completoAs an IT Support Specialist at Mammotome, you will play a vital role in ensuring the smooth operation of our IT infrastructure.Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as an IT Support Specialist. In this role, you will be responsible for providing top-notch technical support to our staff, troubleshooting...