Customer Service Specialist
hace 2 meses
Somos la empresa líder en Background Screening con presencia a nível internacional
**CUSTOMER SERVICE SPECIALIST**
**URGENTE**
**Funciones a realizar**:
- Mejorar la relación de cada cliente con los servicios brindados
- Soporte al cliente con consultas técnicas y procesos comerciales
- Resolución eficaz de problemas
- Documentar los pasos de solución dado a cada incidente
- Comunicación concisa y clara con las diferentes áreas
**Perfil requerido**:
- **Bilingüe / INGLES AVANZADO**:
- Experiência de 3 años en el área Customer Service en empresas de giro TI y/o SOFTWARE, atención a clientes a sector corporativos, asistencia de soporte a clientes mediante vía telefónica, correo electrónico y/o chat, resolución de problemas, satisfacción del cliente, comunicación con clientes internos y externos, manejo de Excel.
- Habilidades: Capacidad de análisis, capacidad de realizar múltiples tareas, escucha activa y solución a problemas y sentido de urgencia.
- **Indispensable, experiência corporativa y servicios intangibles**
**Ofrecemos**:
- **Sueldo bruto mensual $15,000 - $18,000.**
- Prestaciones de Ley.
- **Crecimiento y Desarrollo Laboral**
- **Contrato Directo con la empresa**
- Lunes a Viernes 9 - 6 pm
- Oficina Polanco
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $15,000.00 - $18,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Experiência:
- Customer service para corporativos: 3 años (Deseable)
- Atención al cliente servicios intangibles: 3 años (Deseable)
Idioma:
- Inglés (Obligatorio)
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