Technical Support Analyst L1

Tech Support Analyst **Salary**: 19,400 MXP monthly Location: Mexico City Contract: Permanent We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products. We are Cambridge University Press & Assessment (CUPA), a...

We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....

**About the Role** The Security Ops Center (SOC) Engineer - Level 1 will supports security technology solutions globally and performs core security processes such as vulnerability management, threat analysis, security monitoring and incident response. Serves as multi-discipline technical resource in initiatives to continually improve the security...

General information- Country - Mexico - City - Mexico City - Department - Global Support - Job ID - 38853 - Description & Requirements- responsibilities include providing After Hours support coverage for critical incidents to customers in the evening, weekends, and Infor Holidays, as well as Special events support. A Day in The Life Typically Includes: -...

Job Title: Tech Support Analyst **Salary**: Competitive Location: Mexico Contract: Permanent We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are looking for a Tech Support Analyst to join our global Tech support team, investigating...

Overview: **Senior Technical Analyst** As a Senior Technical Analyst, you will provide end-to-end support for SITA suites to customers. A Senior Technical Analyst develops, fosters, and maintains relationships with Project Management, Software Development, Quality Assurance, Service Technicians, and Marketing/Sales to ensure organizational...

**MEXICO CITY, MEXICO /** **INCODE /** **PAYROLL** - At Incode we are expanding the team to hire someone to build and lead our Technical Support team across the globe. **Requirements**: - Create the infrastructure, team, processes, and vision for world-class 24/7 operations - Oversee the day-to-day operations of the Technical Support Team - Act as a...

**Responsabilidades**: - **Atención y resolución de incidentes de MS O365 y MS Azure.**: - ** Actividades de dimensionamiento e implementación de soluciones de MS O365 y MS Azure.**: - ** Gestión de plataformas y servicios de MS O365 y MS Azure.**: - ** Desarrollo de servicios en la nube.**: - ** Otros: Capacidad para trabajar en horarios flexibles...

Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and...

Company Description NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming...

**Technical Support Analyst** **Location: Mexico City, Mexico** Responsible for providing world-class technical support for Infor’s enterprise clients. The Support Analyst must be able to multi-task and prioritize workload to meet individual and team objectives. Will investigate software defects reported by customers and collaborate with R&D and Services...

Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...

The Opportunity We seek a proactive and technical Business Analyst to join our product management team. As a Business Analyst, you will play a vital role in analyzing market trends, collaborating with cross-functional teams, and translating business needs into actionable insights. Your primary responsibility will be to support the product management team...

Zurich Capability Center is currently hiring a: O365 Junior Support Analyst **Our opportunity** **Office Junior Support Analyst** - Become a part of Office 365 team located in Mexico, providing a world-class customer service experience to Zurich’s internal end users! - As part of a regional Zurich support team, you will address ‘break-fix’...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

**Role Responsibilities** This position will assume, during your work shift, the 24x7 monitoring of all customers subscribed to the Monitoring Service, reacting in the first instance to possible problems that may occur. Monitoring Service, reacting in the first instance to possible problems that may be alerted by the SAMA monitoring system alerted by the...

The Security Ops Center (SOC) Engineer - Level 1 will supports security technology solutions globally and performs core security processes such as vulnerability management, threat analysis, security monitoring and incident response. Serves as multi-discipline technical resource in initiatives to continually improve the security infrastructure and operating...

**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...

**Who are we?** Deliverect is in _hyper-growth!_ As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 250 million orders completed, operating globally. We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve...

Application Support Analyst Thomson Reuters is a leading provider of innovative collaboration and publishing software to large international customers in the legal, banking and corporate sectors.  As our Application Support Analyst you’ll already have demonstrable experience working in a support desk environment, preferably within the legal sector...