Technical Support Analyst L1

Technical Support Analyst page is loaded Technical Support Analyst Apply locations MEX- Mexico City (PQ) time type Full time posted on Posted 30+ Days Ago job requisition id JREQ126272 We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound...

We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....

**About the role**: The Technical Product Support Analyst provides support to our client's corporate customers, monitoring and maintaining our hosted systems and setting up new deployments. **Typical day on the job**: - Setup new environments and manage releases, help automate release processes of all systems, using tools like Rundeck, Ansible and Puppet -...

En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera!¡On-Site Technical Support L1!¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! Para enfrentar mejor estos desafíos, necesitas: Brindar soporte técnico...

Job duties and responsabilities: Advanced troubleshooting on the full range of Fortinet products  Collection, analysis and change recommendations of configuration information  Collection and analysis of customer network information  Collection and initial analysis of packet trace information  Recommend corrective actions based on analysis  Provide...

My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...

Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and...

**Responsabilidades**: - **Atención y resolución de incidentes de MS O365 y MS Azure.**: - ** Actividades de dimensionamiento e implementación de soluciones de MS O365 y MS Azure.**: - ** Gestión de plataformas y servicios de MS O365 y MS Azure.**: - ** Desarrollo de servicios en la nube.**: - ** Otros: Capacidad para trabajar en horarios flexibles...

**Technical Support Analyst** **Location: Mexico City, Mexico** **A Day in The Life Typically Includes**: - Use analytical and problem-solving skills to efficiently investigate and resolve customer issues reported though a ticketing system. - Deploy and configure middleware infrastructure such as Apache, WebLogic, and WebSphere as well as RDBMS systems...

The Opportunity We seek a proactive and technical Business Analyst to join our product management team. As a Business Analyst, you will play a vital role in analyzing market trends, collaborating with cross-functional teams, and translating business needs into actionable insights. Your primary responsibility will be to support the product management team...

**Salary**: Competitive Location: Mexico Contract: Permanent We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

Applies **_basic knowledge_** of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently....

**IT Technical Support job profile**: The Support Professional (SP) is typically a first point of contact and therefore has a key role in helping the mission goal of excellent Customer / Partner satisfaction. The Support Team must demonstrate an in-depth understanding of the features, technical proficiency, and excellent customer-facing skillsets. As part...

Eaton’s Corporate Sector division is currently seeking a Technical Support Supervisor. **What you’ll do**: Job Summary Provide direction and manage day to day functions of the Customer Care Technical Support Center located in Queretaro, Mexico. This position must also work closely with support management in the various Eaton Care support locations...

The Security Ops Center (SOC) Engineer - Level 1 will supports security technology solutions globally and performs core security processes such as vulnerability management, threat analysis, security monitoring and incident response. Serves as multi-discipline technical resource in initiatives to continually improve the security infrastructure and operating...

**Role Responsibilities** This position will assume, during your work shift, the 24x7 monitoring of all customers subscribed to the Monitoring Service, reacting in the first instance to possible problems that may occur. Monitoring Service, reacting in the first instance to possible problems that may be alerted by the SAMA monitoring system alerted by the...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**Technical Business Analyst** **Lead I - Business Analysis **Who we are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a...