Technical Customer Operations Representative
hace 5 meses
**Job Purpose**:
- Answer customer and internal customer service product technical inquiries using engineering/production data.
- Assist in determining how product is to be serviced with assistance from technical service or engineering depts
- Provide internal departments with corrections to current publications where identified
- Assist customers/Crossville in part dimensional information from prints
- Provide support on quotes for service units, (transmissions, axles, electronic controllers
- Provide support/participate in product launch/ product phase out/complexity reduction teams
- Propose service parts overhaul kits for specific components/units
- Help promote the sale of these products to our customers
- Provide solutions/solve problems
- Help promote the sale of Dana product
- Create solid customer relations and provide excellent customer satisfaction
- Be a problem solver and information source for the customer, with solutions and data
- Performs all other duties as assigned
**Job Duties and Responsibilities**:
**EDUCATION AND QUALIFICATIONS**
- Associates Degree in Engineering or related area experience
**SKILLS AND COMPETENCIES**
- Experience and product knowledge of Dana parts
- Technical aptitude/interest
- Customer focused
- Superior communication skills, both oral and written Technical
- Self-starter, able to accept responsibility and prioritize work load
- Computer knowledge required
- Ability to work as a team member
- Ability to read engineering prints
-
Customer Service Representative
hace 5 meses
Toluca, México Lingble A tiempo completo**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Customer Service Representative
hace 2 semanas
Toluca, México FedEx A tiempo completoJob Summary:As a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our clients. This role involves performing a variety of tasks, including answering customer inquiries, resolving issues, and providing over-the-counter service. You will also be responsible for maintaining accurate records and...
-
Customer Service Representative II-Mexico
hace 1 mes
Toluca, México International Paper A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Customer Relations Representative II-Mexico to join our team at International Paper. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining accurate records in our SAP system.Key...
-
Customer Service Representative
hace 1 día
Toluca, México FedEx A tiempo completoJob Description:FedEx is seeking a skilled Service Agent to join our team. As a Service Agent, you will be responsible for providing exceptional customer service, answering questions, and resolving issues in a timely and professional manner.Key Responsibilities:Assist customers with package inquiries, tracing, and delivery information.Provide...
-
Field Tech Senior Representative
hace 2 meses
Toluca, México NTT DATA A tiempo completoJob SummaryWe are seeking a skilled Field Tech Senior Representative to join our team at NTT DATA. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesPerform basic configuration of desktop, notebook, and printer devices.Assist with simple...
-
Customer Service Representative
hace 1 mes
Toluca, México Michael Page A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Logistics professional to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.Key ResponsibilitiesRespond promptly to customer inquiries via phone, email, and...
-
Technical Service Engineer
hace 1 mes
Toluca, México Avient A tiempo completoJob SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a Technical Service Engineer, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. You will also be involved in tooling design and flow modeling, as well as...
-
Technical Service Engineer
hace 2 meses
Toluca, México Avient A tiempo completoJob SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a key member of our organization, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials.Key ResponsibilitiesDevelop and implement new application and product...
-
Customer Service Representative
hace 1 mes
Toluca, México Sealed Air Corporation A tiempo completoJob SummaryThe Customer Service Partner is a key member of our team, responsible for delivering exceptional customer experiences to our internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into our system, as well as tracking orders and resolving customer complaints in a timely...
-
Customer Service Representative
hace 1 día
Toluca, México Sealed Air Corporation A tiempo completoAt Sealed Air Corporation, we seek a skilled Customer Service Partner to attend to internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into the system until delivery to the customer.Main ResponsibilitiesReceive, verify, and enter orders into the system.Order tracking for...
-
Technical Service Engineer
hace 2 meses
Toluca, México Avient A tiempo completoJob SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a key member of our organization, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to utilize our materials effectively.Key ResponsibilitiesParticipate in the development of new...
-
Customer Service Representative
hace 3 semanas
Toluca, México Sealed Air Corporation A tiempo completoJob SummaryThe Customer Service Partner is a key role at SEE, responsible for delivering exceptional customer experiences to internal and external customers on the West Coast of the United States. This role involves receiving, verifying, and entering orders into the system, as well as performing other tasks to ensure timely and accurate order...
-
Warehouse Operations Manager
hace 2 semanas
Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAbout the Role:As a Warehouse Operations Manager at Servicios Comerciales Amazon Mexico S. de R.L. de C.V., you will be responsible for overseeing the day-to-day management of the delivery station, ensuring a safe work environment, and leading a team of Process Assistants and Delivery Service Providers. Your key areas of focus will be safety, service...
-
Plant Operations Director
hace 4 semanas
Toluca, México ZF Group A tiempo completoReq ID | Toluca, Mexico, ZF Chassis Technology S.A. de C.V.About the RoleZF is a global leader in driveline and chassis technology. Our team is responsible for developing essential components such as steering, braking, and damping systems. We link all systems on board to ensure a safe, comfortable, and dynamic driving experience.We are seeking a Plant...
-
Technical Service Engineer
hace 4 semanas
Toluca, México Avient A tiempo completoJob SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Avient. As a Technical Service Engineer, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials.Key Responsibilities• Participate in the development of new application,...
-
Operations Manager
hace 2 meses
Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleServicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a highly skilled and experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for the day-to-day management of our delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.Key...
-
Technical Service Engineer
hace 4 semanas
Toluca, México Avient A tiempo completoJob SummaryAs a Technical Service Engineer at Avient, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. This role requires a strong understanding of tooling design and flow modeling, as well as the ability to troubleshoot issues raised by customers. You may...
-
Operations Manager
hace 1 semana
Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleAt Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our company is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal...
-
Technical Service Engineer
hace 2 semanas
Toluca, México Avient A tiempo completoJob SummaryAs a Technical Service Engineer at Avient, you will be responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. This role involves tooling design and flow modeling, as well as troubleshooting issues raised by customers. You may be accountable for or participate in...
-
Station Operations Manager
hace 2 meses
Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAt Amazon, we're committed to delivering exceptional customer experiences. As a key member of our logistics team, you'll play a vital role in ensuring the safe and efficient delivery of Amazon orders. Your responsibilities will include managing a team of process assistants and delivery service providers, overseeing daily operations, and implementing process...