Interpreter Scheduling Coordinator

hace 1 mes


Desde casa, México PGLS A tiempo completo

PGLS seeks to hire an Interpreter Scheduling Coordinator to join our global team. This remote opportunity will be based in the region of Mexico.

**Responsibilities**:

- Ensure provision of services by communicating with clients, creating job requests accurately and efficiently, coordinating interpreter schedules and adhering to interpreter contracts.
- Provide excellent customer service both for external and internal stakeholders.
- Schedule interpreters to ensure appropriate coverage for onsite, telephonic, Video Remote Interpreting (VRI) assignments and Remote Simultaneous events.
- Monitor on-demand pool of active interpreters, as well as demand and maintain the Interpretation Programs Manager informed to ensure continuity of services for client languages and hours of operation.
- Maximize all PGLS technology to communicate with contractors and provide them with support as needed.
- Provide accurate reports on on-site and virtual services as requested.
- Maintain accurate records of current, qualified, trained, and cleared interpreters.
- Maintain PGLS Platform updated to reflect latest changes on both the interpreter and client side.
- Monitor operations using PGLS Interpretation Platform and analyze demand, interpreters pool, and new requests on an ongoing basis. Report regularly to the Interpretation Programs Manager about these trends to ensure coverage and interpreter pool adjustments.
- Write documentation of technical issues and escalate as appropriate.
- Develop familiarity with PGLS's scheduling platforms and interpreter requirements.
- Support other members and functions of the Operations department.
- Perform other duties and special projects as assigned, including but not limited to system audits, QC processes and billing support.

**Basic Job Skills & Qualifications**:

- A.A./A.S.
- 2+ years of work experience in a customer-service related field
- Demonstrated ability to learn new software
- Comfortable in a fast-paced, deadline-driven environment and able to multitask
- Ability to work independently as well as in a team
- Excellent verbal communication skills
- Experience in customer-facing roles

**Preferred Qualifications**:

- B.A./B.S.
- Experience in the language services industry
- Experience with scheduling systems, particularly interpreting management platforms

**Benefits**:
PGLS has a wide variety of benefit offerings including Health, Dental, 401k, Vision, Pet Insurance, PTO, Paid Holidays

**Location**:

- Remote Position, FT, Mexico

PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning eight time zones and five continents, PGLS embodies a passion for language and a commitment to excellence. PGLS is dedicated to delivering comprehensive multilingual solutions to promote equity, commerce, and security.

Additionally, we provide exceptional opportunities for career growth, allowing you to reach your full potential within our esteemed company.



  • Desde casa, México PGLS A tiempo completo

    PGLS seeks to hire an Interpreter Scheduling Coordinator to join our global team. **Responsibilities**: - Ensure provision of services by communicating with clients, creating job requests accurately and efficiently, coordinating interpreter schedules and adhering to interpreter contracts. - Provide excellent customer service both for external and internal...

  • Leasing Coordinator

    hace 4 semanas


    Desde casa, México ALNA Management A tiempo completo

    **Job description** We are currently seeking a Leasing Coordinator to join our team and assist in the management of our single family home leasing operations. As a Leasing Coordinator, you will be responsible for managing the leasing process from start to finish, ensuring that our tenants are happy and our properties are leased to qualified tenants in a...


  • Desde casa, México Shannon Property Management A tiempo completo

    We are a **fast-growing** residential property management company that specializes in single-family homes. Our mission is to provide exceptional service to our clients and their tenants, ensuring that their properties are well-maintained and cared for. We are seeking an awesome, motivated and experienced Maintenance Coordinator to join our team! As our...

  • Onboarding Coordinator

    hace 1 semana


    Desde casa, México Wander A tiempo completo

    Job Title: Onboarding Coordinator **Job Description**: As an Onboarding Coordinator, you will play a crucial role in the seamless integration of new properties onto our platform. Your primary responsibility will be to oversee all administrative tasks involved in the onboarding process, ensuring that each property is ready for launch and that property owners...


  • Desde casa, México Atlas Real Estate A tiempo completo

    **Maintenance Coordinator** Atlas Real Estate - Remote (_Looking to hire specifically in Mexico City, Queretaro or Guadalajara _**ONLY**_) **Description**: Atlas Real Estate is seeking a remote permanent team member. This is not just a job; this is a career opportunity. Atlas Real Estate is a distinctly different real estate company specializing in real...


  • Desde casa, México IQVIA A tiempo completo

    **RESPONSIBILITIES** As a member of the Q2 Solutions Marketing team, the **Event Marketing Coordinator** has diverse responsibilities that include: Events/Conference Management - Bring together multidisciplinary teams around the world: manage relationships with event team, marketing team and suppliers throughout all stages of projects. - Central point of...


  • Desde casa, México DGO LEGAL - DE GIROLAMO OYHANARTE LLP A tiempo completo

    **WHO WE ARE**: DGO LEGAL LLP is a law firm dedicated to providing legal advice and representation to clients throughout the world. DGO’s core values are rooted in client-centered, tech-savvy, innovative, detailed-oriented, documented, and data-driven approaches designed to provide superior service. We aim to create an open environment where all members of...


  • Desde casa, México Satellite Teams A tiempo completo

    **Satellite Teams are looking for a Medical Case Coordinator for a company that has given over 65,000 uninsured and underinsured personal injury victims access to healthcare providers, so they can prioritize healing and recovery. This company has been recognized as one of the Best Workplaces in America by Inc. for 2021** **RESPONSIBILITIES**: - Process...


  • Desde casa, México Virtuel Mexico A tiempo completo

    **Job description** VIRTUEL is an **Operational Support Company** that connects the best bilingual professionals in Mexico with Real Estate & Property Management Companies in USA. We provide cost effective solutions by helping businesses delegate administrative and operational tasks to our experienced team. This is a Full-time, Work-From-Home vacancy! We...


  • Desde casa, México Doorstep Vacation Rentals A tiempo completo

    **Company Description**: We are a dynamic vacation rental management company specializing in providing top-notch services to property owners. Our team is dedicated to maximizing property revenue while ensuring exceptional guest experiences. We are seeking a talented and motivated individual to join our team and support our operations. **Job Overview**: As...

  • Maintenance Coordinator

    hace 1 semana


    Desde casa, México Advantage Property Management Services A tiempo completo

    **Job Summary**: The Service Dispatcher is the first point of contact for customers. He/she is responsible for promptly responding to customer inquiries, delivering amazing customer service, coordinating and dispatching work orders to technicians, tracking jobs, creating estimates, and invoicing. They will be responsible for ensuring that all work orders are...


  • Desde casa, México Hire Latam LLC A tiempo completo

    **_HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. _**_With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're...


  • Desde casa, México Atlanta Pediatric TherapyApplied Pediatrics A tiempo completo

    **Overview**: **Position 1: Medical Scheduler and Interpreter Job Description** - Welcomes patients and visitors on the telephone, and answering or referring inquiries. - Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone. - Keeps patient appointments on schedule by notifying provider of...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering lifesaving...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    Coordinates, oversees and completes functions on assigned trials activities detailed on the task matrix. - Performs department, Internal, Country and Investigator file reviews as assigned and documents findings in appropriate system. - Ensures allocated tasks are performed on time, within budget and to a high quality standard. Escalates in cases of variances...

  • Operations Coordinator

    hace 3 días


    Desde casa, México Ace Homes TN LLC A tiempo completo

    Ace Homes is a real estate investment company based off of Nashville TN. **Let's talk about our company real quick**: We have fun, but we also are result driven. This is what you can expect working with our team: - Opportunities to grow within the company. From the beginning, we only hire you if we see that you are capable of growing within our company. -...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD —locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering lifesaving therapies to patients. Our...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD —thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering lifesaving...


  • Desde casa, México Thermo Fisher Scientific A tiempo completo

    We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD —locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering lifesaving therapies to patients. Our...

  • Break-fix Engineer

    hace 1 mes


    Desde casa, México Staff4Me A tiempo completo

    Staff4Me is currently seeking a dedicated and experienced Break-fix Engineer to join our team. As a Break-fix Engineer, you will be responsible for providing technical support and resolving hardware and software issues for our clients. You will work closely with our clients and cross-functional teams to diagnose and fix problems in a timely...