Customer Service Representative
hace 1 mes
**Important Notes**:
- Position is available on site only / This is not a remote position._
- To be considered for the position submitted resume must be in English._
**About the Team**:
Our Member Support Team leads the way to make sure that our members have a world-class experience throughout their Landing journey. You’ll get to work with a tight-knit, fun group of people that are passionate about creating a first in class experience for our members. Our office is an open concept where we are working hard, but also having fun along the way, listening to music, and probably enjoying a plethora of our company-provided snacks
**About the Role**:
**What You’ll Do**:
- Deliver exceptional customer service to all of our members.
- Record all member interactions with clear and concise notes in response to their request.
- Coordinate member’s move-in and move-out of Landing homes.
- Own the resolution of home issues, including diligent follow-up between members, hosts, and our properties.
- Creates necessary tickets for follow-up while ensuring the proper ownership to achieve exceptional member experience.
- Find solutions where possible to meet the needs and retain our members.
- Communicate and reinforce the value and benefits of our products and services to members.
- Provide expert property knowledge to guide members throughout their Landing journey
**What You Need**:
- Fluent english
- Superb communication skills, both written and via phone.
- Ability to work a flexible schedule: schedule can vary between 6am - 10pm and consists of 5 working days with 2 days off per week.
- Ability to work in-office at our Mexico City location.
- 1+ year of proven exceptional customer service delivery
- Well organized and able to use different administrative tools simultaneously.
- Be kind, self-motivated and hardworking, a history of achieving targets.
- Customer-focused approach to problem-solving.
- Ability to work in a fast-paced environment.
- Tech-savvy - Familiarity with Mac, Google Drive, Excel.
- Adaptability to changes.
**What We Offer**:
- **Salary $16,500 MXN Gross monthly**:
- **Grocery Vouchers $1500 monthly.**:
- **12 days of vacation from first year available after 90 days**:
- **5 PTO days**:
- **Major Medical Health Insurance (Metlife)**:
- **Minor Medical Health Insurance (Axxa)**:
- **Dental Plan**:
- **Vision Plan**:
- **Onsite parking**:
- **7 days of Landing Stays per year**
Pay: $16,500.00 per month
Work Location: In person
-
Customer Service Representative
hace 3 semanas
Ciudad de México, Ciudad de México iQor A tiempo completoAbout this Role: We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. Key Responsibilities: As a Customer Service Representative, you will be responsible for handling inbound calls from customers, providing them with exceptional service, and resolving their issues in a timely and professional...
-
Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México Bosch A tiempo completoJob Summary Customer Service Representative needed to perform various tasks related to order management, customer support, and logistics coordination. The ideal candidate will have strong communication skills, experience in logistics areas, and knowledge of SAP and Microsoft Office. Key Responsibilities • Create order requests after...
-
Customer Service Representative
hace 6 meses
Ciudad de México Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...
-
Customer Service Representative
hace 4 semanas
Ciudad de México, Ciudad de México Ford Motor Company A tiempo completoEmpowering Customer RelationshipsFord Credit seeks a Customer Service Representative to excel in building customer relationships and brand advocates. This role involves navigating multiple systems to resolve varied phone calls related to vehicle financing or leasing, ensuring exceptional customer satisfaction.Key Responsibilities:Provide honest, expert, and...
-
Customer Service Representative
hace 3 meses
06300, Ciudad de México, CDMX Lean Solutions Group A tiempo completoThe Customer Service Representative is responsible for following up on all the loads that have to be picked up or delivered for today and bills maintaining constant communication with both Brokers and Carriers. Also, uploading the Proof of Deliveries is a requirement for the loads that are missing. This role is vital in enhancing operational efficiency,...
-
Bilingual Customer Service Representative
hace 4 meses
Ciudad de México, CDMX JR Consultoria A tiempo completoBilingue Inglés - español Conocimiento y manejo de Nomina Enfoque a la atención y satisfacción de los clientes Consultor de nómina. Customer service representative Tipo de puesto: Tiempo completo Sueldo: $20,000.00 - $30,000.00 al mes Tipo de jornada: - Lunes a viernes Idioma: - Inglés (Obligatorio) Lugar de trabajo: remoto híbrido en 12600,...
-
Bilingual Customer Service Representative
hace 4 meses
Ciudad de México, CDMX SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
-
Bilingual Customer Service Representative
hace 2 meses
Ciudad de México, CDMX SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
-
Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México First Advantage A tiempo completoWe're looking for a skilled Customer Service Representative to drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.**Key Responsibilities:****Manage Inbound Customer Communications:** Respond to customer inquiries in a timely and professional manner.**Consult on Customer Success:** Advise...
-
Customer Service Representative
hace 3 semanas
Ciudad de México, Ciudad de México Ria A tiempo completoRia Money Transfer is a leading global money transfer company, operating as a division of Euronet Worldwide.We are seeking an experienced Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and...
-
Customer Service Representative
hace 3 semanas
Ciudad de México, Ciudad de México nVent A tiempo completoJob OverviewnVent is seeking a Customer Service Representative to join our global operations team. This role will be responsible for providing exceptional customer service and support to internal and external customers.
-
Bilingual Customer Service Representative
hace 2 meses
Ciudad de México, CDMX TTEC A tiempo completoBilingual Customer Service Representative - Spanish-English **Bilingual Customer Service Representative - Spanish-English** **Breaking News: TTEC obtained the “Great Place to Work” certification in Mexico.** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service...
-
Bilingual Customer Service Representative
hace 3 meses
Ciudad de México, CDMX SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
-
Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México iQor A tiempo completoJob Summary:We are seeking a skilled Customer Service Representative to join our team at iQor. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Responsibilities:Answer inbound calls and greet customers with a friendly and professional tone.Place outbound calls and...
-
Customer Service Representative
hace 3 semanas
Ciudad de México, Ciudad de México Ikea A tiempo completoCustomer Service RoleAs a Customer Service Representative at IKEA, you will be the face of our company, ensuring the satisfaction of our customers through various communication channels. You will identify customer needs and provide simple, effective solutions using a customer-centric approach.Key Responsibilities:Identify customer needs and offer solutions...
-
Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México TD SYNNEX A tiempo completoOverviewTD SYNNEX is a leading technology distribution company that connects the world's largest suppliers with its vast network of resellers and retailers. As a Customer Service Representative - Solution Delivery, you will play a crucial role in delivering exceptional customer service and solutions to our clients.
-
Customer Service Representative
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob Summary:">We are seeking a Customer Service Representative to join our team at the JW Marriott Cancun Resort & Spa in Mexico. As a key member of our Rooms and Guest Services Operations team, you will be responsible for delivering exceptional guest service and ensuring that every stay is unforgettable.">About Marriott International:">Marriott...
-
Customer Service Representative
hace 6 meses
México Watlow Electric Manufacturing, Inc. A tiempo completoUna oportunidad de crecer con nosotros ¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que...
-
Customer Service Representative
hace 2 meses
Ciudad de México, Ciudad de México iQor A tiempo completoJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional service to our clients, handling inbound customer service calls, and processing inbound sales calls.Responsibilities:Handle inbound...
-
Bilingual Customer Service Representative
hace 2 meses
Ciudad de México, CDMX SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...