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Customer Service Agent

hace 2 meses

Guadalajara, México Gordian Staffing A tiempo completo

**Description**:
**Gordian Staffing, A New Way of HR**

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
- Our client_ is more than a HOA Management Company. They are sure to have a team that is not only the best but also has a great sense of community and great workspace.

**Job Activities**:

- Receive all incoming calls.
- Take notes of messages and forward them to the respective team.
- Communicate with Managers regarding any request needing special attention.
- Return all phone calls in accordance with company policy.

**Schedule**:

- Monday to Friday_
- Regular Schedule: 10:00 - 19:00 CST MX
- Daylight Saving: 09:00 -18:00 CST MX

**We offer**:

- Competitive Salary (According to experience).
- Remote Work.
- Work Stability.
- Computer equipment.
- Christmas bonus of 30 days (Aguinaldo).
- 12 vacation days after the first year.
- IMSS.
- Major medical insurance since day 1.
- After the 3-month probation contract, we add the following:_
- Minor medical insurance
- Food vouchers (10% of the gross salary).
- Restaurant tickets $2015
- Saving fund (8% of the gross salary).

**Requirements**:

- High School diploma
- 1-2 years experience in Customer Service.
- Call center background is preferred.
- Not afraid of using technology or IA tools.

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