Service Engineer

hace 7 días

Mexico City Intraway A tiempo completo

We are seeking a Service Engineer to join our Telecom Delivery / Implementation team, focused on OSS provisioning and service activation. The role involves implementing, configuring, testing, and supporting OSS solutions for fixed and mobile networks, ensuring successful end-to-end service delivery.

Key Responsibilities

- Implement and configure OSS provisioning and service activation flows
- Execute end-to-end, integration, and acceptance tests (ATP/UAT)
- Troubleshoot provisioning issues across multiple OSS and network systems
- Support cutover, go-live, and post-production stabilization
- Produce and maintain technical documentation (FDD, integration designs, test evidence)
- Collaborate with customers, project managers, and cross-functional teams

Mandatory Requirements

- 3+ years of experience in Telecom Service Engineering / Delivery / Implementation
- Strong knowledge of OSS architecture, provisioning, and service order management
- Understanding of telecom domains (Fixed and/or Mobile networks)
- Hands-on experience with APIs (REST/SOAP) and integration testing
- Experience using Postman or similar API testing tools
- Ability to work in Linux / Unix environments
- Basic scripting skills (e.g., Python, Shell, Groovy)
- Experience across delivery phases: analysis, build, testing, go-live
- Strong analytical, problem-solving, and communication skills

Nice to Have

- Experience with service orchestration platforms
- Knowledge of inventory systems (logical/physical)
- Test automation experience for provisioning flows
- Exposure to cloud environments (AWS)
- Experience in multi-vendor or multi-country telecom projects
- Fluent English (written and spoken)

Profile Fit

- Delivery-oriented mindset
- Comfortable in customer-facing technical roles
- Strong ownership from implementation to stabilization

Benefits:

- Flexible working hours
- Your vacation is over and you feel that it was not enough? XL Days: unlimited responsible time off.
- Stay up to date with the latest technology We offer free subscription to training platforms such as Coursera, Udemy, and others
- Power your language skills with our free English classes.
- AWS Select Technology Partners: access to partner-only online training, funnels, webcasts, and other valuable assets.
- You want to keep learning? Virtual training through our internal platforms
- Extended paternity leave and a progressive return on maternity leave.
- Baby shower gifts
- Five and ten-year anniversary special surprise present. We cannot spoil it
- Referral Program: win a gift card when you refer amazing people like you
- If that's not enough and you still want to keep learning – we offer Tech talks and webinars

We provide a collaborative environment. We will challenge you to actively propose new ideas and implement cutting-edge technologies. As we are a fast-growing company, you will have the opportunity to develop your professional career according to your interests.

If you want to make your next career move, apply now. We are waiting for you

  • Customer Service Reliability Engineer

    hace 2 semanas

    Mexico City Thales A tiempo completo

    Customer Service Reliability Engineer – Thales Thales provides identity management and data protection solutions at the heart of digital security. As a Customer Service Reliability Engineer (CRE) you will ensure the best customer experience by guaranteeing services reliability from the customer perspective and resolving Incident/Service Requests in the...

  • Customer Service Reliability Engineer

    hace 2 semanas

    Mexico City Thales A tiempo completo

    Customer Service Reliability Engineer – Thales Thales provides identity management and data protection solutions at the heart of digital security. As a Customer Service Reliability Engineer (CRE) you will ensure the best customer experience by guaranteeing services reliability from the customer perspective and resolving Incident/Service Requests in the...

  • Field Service Engineer

    hace 4 semanas

    Mexico City Wayzim Technology Co., Ltd. A tiempo completo

    Role: Field Services Engineer Job Type: Contractor with USD payment - Full-time - Hybrid About our Company: Position Summary: Wayzim is seeking a Field Service Engineer in Mexico City, Mexico. The primary role of the Field Service Engineer is responsible for the preparation, execution and reporting of installation and maintenance activities, and for solving...

  • Field Service Engineer

    hace 7 días

    Mexico City Wayzim Technology Co., Ltd. A tiempo completo

    Role: Field Services Engineer Job Type: Contractor with USD payment - Full-time - Hybrid About our Company: Position Summary: Wayzim is seeking a Field Service Engineer in Mexico City, Mexico. The primary role of the Field Service Engineer is responsible for the preparation, execution and reporting of installation and maintenance activities, and for solving...

  • Field Service Engineer

    hace 7 días

    Mexico City Wayzim Technology Co., Ltd. A tiempo completo

    Role: Field Services Engineer Job Type: Contractor with USD payment - Full-time - Hybrid About our Company: https://www.wayzim.com/en/ Position Summary: Wayzim is seeking a Field Service Engineer in Mexico City, Mexico. The primary role of the Field Service Engineer is responsible for the preparation, execution and reporting of installation and...

  • Field Service Engineer

    hace 7 días

    Mexico City Wayzim Technology Co., Ltd. A tiempo completo

    Role: Field Services Engineer Job Type: Contractor with USD payment - Full-time - Hybrid About our Company: Position Summary: Wayzim is seeking a Field Service Engineer in Mexico City, Mexico. The primary role of the Field Service Engineer is responsible for the preparation, execution and reporting of installation and maintenance activities, and for...

  • Medical Field Service Engineer

    hace 4 semanas

    Mexico City Net2Source (N2S) A tiempo completo

    Net2Source Inc. is seeking a Jr. Bilingual Field Service Engineer to join their team in Mexico (any location).Position: Field Service EngineerLocation: Any city in Mexico (with availability to travel nationally and internationally up to 90%)Contract Type: PermanentYour Key Qualifications:~ Bachelor's degree in Electromechanical Engineering, Mechanical...

  • Field Service Engineer 2nd Shift

    hace 7 días

    Mexico City Net2Source (N2S) A tiempo completo

    Net2Source Inc. is seeking a Jr. Bilingual Field Service Engineer to join their team in Mexico (any location). Position: Field Service Engineer Location: Any city in Mexico (with availability to travel nationally and internationally up to 90%) Contract Type: Permanent Your Key Qualifications: ~ Bachelor's degree in Electromechanical Engineering, Mechanical...

  • Field Service Engineer

    hace 7 días

    Mexico City Wayzim Technology Co., Ltd. A tiempo completo

    Role: Field Services EngineerJob Type: Contractor with USD payment - Full-time - HybridAbout our Company: https://www.wayzim.com/en/Position Summary:Wayzim is seeking a Field Service Engineer in Mexico City, Mexico. The primary role of the Field Service Engineer is responsible for the preparation, execution and reporting of installation and maintenance...

  • Engineer Service Desk

    hace 4 semanas

    Mexico City LTIMindtree A tiempo completo

    In LTIMindtree, we are a global technology consulting and digital solutions company committed to driving innovation and delivering exceptional IT services. We are looking for our next talented team member to join us as a Engineer Service Desk Operations Work Model: Hybrid (2 to 3 times in site). Schedule and Time Shift: Full-time; availability for rotating...