Medical Intake Administrative Assistant

hace 3 semanas

Mexico The A Career A tiempo completo

We are looking for a Medical Intake Administrative Assistant to join our team full-time. Primary objectives include facilitating seamless service delivery, ensuring appropriate staffing, and offering support and guidance to families, caregivers, and providers on the team.

What you'll do:

- Provide information to families inquiring about our services in a clear, and warm manner, while maintaining professionalism
- Obtain benefits information for each client and provide the detailed information to the guardian.
- Obtain benefits information for each client and provide the detailed information to the guardian.
- Follow up closely with each parent to ensure all documentation is received.
- Maintain organized client files and records

What you need:

- Advanced English Knowledge.
- Customer Service skills needed to handle the Family/Insurance interaction.
- Organizational skills are essential to manage all the important documentation required in this position.
- Proactivity and creativity are needed for this position; someone proactive would be a great fit.
- Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates.
- Prioritization Skills: Ability to identify, establish, and assign priorities.

Main Tools to Manage During Work Relations:

- Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.
- Microsoft Office: Word, Excel.
- Internal CRMs.
- Hubstaff: Web App, Desktop App, and Hubstaff Tasks.
- Whatsapp: Whatsapp Groups.
- Zoom: Meetings and Breakout Rooms.

Benefits:

- Competitive Pay in US Dollars
- Paid extra hours
- Time-Off Flexibility
- 100% Remote Work
- Opportunity to Grow

If you have experience in customer service or intake roles, we encourage you to apply

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