Office / Customer service person.
hace 3 semanas
Salary: MXN $20,000 monthly About the Role Terra Energy is looking for a Customer Service Agent to join our remote team. This role focuses on providing clear, professional, and friendly support to our customers while ensuring a smooth communication experience across different channels. #128680; Advanced English proficiency (spoken and written) is mandatory. Previous experience is welcome but not required —we are primarily looking for strong communication skills, professionalism, and a customer-oriented attitude. Main Responsibilities Provide customer support through calls, emails, and ticketing systems. Respond to customer questions related to services, appointments, and general inquiries. Follow up with customers to provide updates and ensure their concerns are addressed. Coordinate internally with different teams to support customer requests. Maintain accurate records of customer interactions in internal systems. Escalate issues when necessary and ensure proper follow-up. Always deliver a positive, respectful, and solution-focused customer experience. Requirements Advanced English (C1 or equivalent) — REQUIRED Excellent verbal and written communication skills. Strong interpersonal skills and customer-oriented mindset. Ability to work remotely and manage time effectively. Basic computer skills and comfort using online platforms. Willingness to learn and adapt—experience is a plus, not a requirement. What We Offer ~100% remote position. ~ Training and onboarding support. ~ Growth opportunities within the company. ~ Supportive and collaborative work environment.
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Office / Customer service person.
hace 2 semanas
Mexico City Globeia A tiempo completoAbout Globeia: At Globeia, we simplify the complexities of global mobility. With over a decade of experience, we empower individuals, businesses, and institutions to pursue cross-border opportunities with clarity and confidence. With locations in Canada, United States and United Kingdom. Globeia is building a trusted platform that bridges borders through...
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Customer Service Office Person
hace 3 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Office / Customer service person.
hace 1 semana
Querétaro City, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Queretaro, Mexico Key Skills: - Advanced English communication skills - Proven Customer Support experience or experience as Client Service Representative - Ability to appreciate the customers' perspective showing empathy. - Active listening to fully engage the customer with their...
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Customer Service Office Person
hace 1 semana
Mexico City Cart.com A tiempo completoPay up to $15,000 MXN (before taxes) Monday - Friday Paid training + $2,500 MXN hiring bonus Performance bonuses of up to 30% of your monthly salary Comprehensive life and medical insurance Growth opportunities as we continue to expand—be part of a company that promotes from within! Looking for an entry-level role where you can make a real impact and grow...
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Customer Service Office Person
hace 4 semanas
Querétaro City, México Tata Consultancy Services A tiempo completoJob Title: Customer Service Representative Job Location: Queretaro Job Description Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.
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Customer Service Office Person
hace 2 semanas
Querétaro City, México Tata Consultancy Services A tiempo completoDo you love talking to people and solving problems? Join our team Customer Service Representative - English Speaking - Queretaro Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Perform Data entry in...
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Office / Customer service person.
hace 3 semanas
Querétaro City, México Tata Consultancy Services A tiempo completoJob Role: Customer service Representative Work Mode: Onsite Job Location: Queretaro, Mexico Job Description: At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
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Process Consultant
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completoAbout Us At Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies across...
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Process Consultant
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completo🌍 About UsAt Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies across...
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Process Consultant
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completo🌍 About UsAt Customer Intelligence Inc., we are a professional consulting firm specialized in the financial and banking sector. We provide cutting-edge services by combining management consulting, technology, and data analytics to help our clients grow and transform. We work with payment brands, processors, processing systems, and leading companies across...