Remote Account Manager

hace 7 días

Ciudad Juárez, México ProThird A tiempo completo

Company Description
ProThird specializes in providing fully managed communications data governance for organizations seeking accuracy, visibility, and actionable insights. By integrating fragmented data sources such as AI visibility, media coverage, social data, and internal insights, ProThird offers a reliable, governed, and transparent system owned by the company. This is a remote contract position for an Account Manager. The position requires managing client relationships by understanding their needs, ensuring successful delivery of services, and maintaining satisfaction. Additional duties may involve providing strategic recommendations, reporting on performance metrics, and fostering strong, long-term partnerships.
Communicate project updates, performance insights, and recommendations clearly and confidently
Conduct client trainings, onboarding sessions, and enablement meetings as needed
Coordinate production across integrated marketing specialties (paid media, SEO, content, creative, web, etc.)
Partner with strategists and project managers to ensure accurate scoping, prioritization, and resourcing
Support client retention by building trust, clarity, and long-term value
Execution Support (As Needed)
Provide light, hands-on execution support to maintain momentum and quality
Assist with copywriting, QA, platform support or content reviews when appropriate
Strong account management skills, including relationship-building and understanding client needs
Experience with managing and delivering services on time, problem-solving, and communicating effectively with diverse stakeholders
Proficiency in using client data, reporting tools, and performance metrics to drive strategic recommendations
Knowledge in communications, SaaS platforms, or data governance is a plus
Bachelor's degree in Business Administration, Communications, Marketing, or a related field
Ability to work independently in a remote environment and handle multiple priorities effectively

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