Platform Implementation Specialist

hace 2 días

Monterrey, Nuevo León, México MSIGHTS Inc. A tiempo completo
About MSIGHTS

MSIGHTS Inc. is a leading provider of cloud-based marketing and data operations services. Founded in 2004, our company has established itself as a trusted partner for global advertisers, helping them derive actionable insights from a highly fragmented marketing technology landscape.

Our platform drives data governance throughout the value chain, from marketing budgeting and media agency collaboration to automatically collecting and reconciling disparate data. This makes it immediately available to fuel a wide variety of analytical and visualization tools.

Company Core Values
  • Help Clients Succeed
  • Own Every Step of the Process
  • Deliver on Commitments
  • Support and Enable Teams
  • Stay Ahead of the Curve
Position Overview

The Platform Implementation Analyst plays a critical role in ensuring the MSIGHTS Platform is configured and operational to meet specific client needs. This position requires a deep understanding of the platform and its applications, as well as excellent communication and problem-solving skills.

As a trusted advisor to our clients, the Platform Implementation Analyst helps ensure they realize the maximum return on their investment and understand how to use the MSIGHTS Platform to drive marketing decisions. This involves configuring the platform to be operational and ensuring data flowing through it is client and analytics ready.

Responsibilities
  • Develop a comprehensive understanding of the MSIGHTS Platform and its data relationships to assist users with troubleshooting and gaining maximum value.
  • Provide support, training, and daily operations for client users and their vendor partners.
  • Perform ad hoc data analysis, research, and QA to ensure data integrity and resolve existing or potential data issues.
  • Identify value-added processes and areas of improvement based on client feedback and translate those into actionable steps for development and implementation.
  • Proactively communicate with users through email and cloud-based conferencing to cultivate value-based relationships with clients and other stakeholders.
  • Create and maintain documentation of business transformation rules and client-specific platform implementations.
Qualifications
  • A passion for data and experience with marketing technology, analytics software, media data, and reporting or business intelligence platforms is essential.
  • Must be a self-starter with the ability to take initiative and learn how our application is designed and used by our clients. Must be able to think like a client system user.
  • Strong communications skills in English, both written and verbal, and the ability to work well with diverse internal teams.
  • Must be intellectually curious, detail-oriented, committed to quality, and client-focused, all while being flexible and entrepreneurial in a fast-paced international work environment.
  • Exceptional project management, analytical, and problem-solving skills, with experience applying these skills to resolve application design considerations and client business issues.
  • A strong working knowledge of data and MS Office (Excel, Word, and PowerPoint) is essential. An ability to quickly learn software programs is a major plus.
  • Bachelor's Degree or equivalent.

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