Order Management Specialist
hace 22 horas
About the Role:
We are seeking a highly skilled Order Management Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of orders from receipt to delivery. Your attention to detail and ability to work under pressure will be essential in meeting customer expectations and driving business growth.
Key Responsibilities:
- Provide accurate and timely daily reports to stakeholders, including ship plans, open orders, shipments, and escalations.
- Collaborate with cross-functional teams to ensure seamless EDI signal flow from order drop to shipment and invoicing.
- Ensure accurate information is provided on First Acknowledge and Fact-Based Commit.
- Follow up daily with the factory to meet customer expectations regarding ESDs, escalations, and shipping conditions.
- Meet customer expectations on response time for ESDs, cancellation requests, and shipping conditions.
Requirements:
- Bachelor's degree in Industrial Engineering or Production Systems Engineering.
- Advanced English language skills.
- 2+ years of experience in a similar role.
What We Offer:
- Negotiable salary.
- Permanent contract.
- Opportunity to work with a dynamic team.
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