Customer Service Operations Specialist
hace 2 semanas
We are a global leader in climate technologies, engineered for sustainability.
At Copeland, we create sustainable and efficient spaces through HVACR innovations. Our solutions reduce carbon emissions and improve energy efficiency in residential, commercial, and industrial settings.
We protect temperature-sensitive goods throughout the cold chain and bring comfort to people globally. Our commitment to excellence drives us to deliver best-in-class engineering, design, and manufacturing combined with category-leading brands.
As a Customer Service Operations Specialist, you will play a critical role in ensuring our customers receive exceptional service. Your responsibilities will include managing customer issues, orders, and shipping activities between manufacturing plants and distribution centers.
You will work closely with the materials group, NA CSR team, warehouse personnel, trade compliance, and sales team to meet critical customer needs. Ensuring accuracy of orders and shipment information in Oracle systems is also a key aspect of this role.
To succeed in this position, you must be able to speak both English and Spanish fluently, possess strong communication and problem-solving skills, and be able to interface with all levels of management, both internal and external.
With an estimated salary range of $55,000 - $70,000 per annum, this opportunity offers a competitive compensation package, including benefits and opportunities for professional growth and development.
At Copeland, we value diversity, equity, and inclusion, and strive to create a culture where every employee feels welcome, heard, respected, and valued. We are committed to equal employment opportunities and a workplace free of discrimination or harassment.
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