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Sales Lead Jr.

hace 2 meses

Mexicali, Baja California, México Aeo A tiempo completo

Job Summary:

The Sales Lead Jr. is a key member of the store management team, responsible for creating a selling culture and enhancing the customer's experience to achieve store sales goals. In the absence of a member of management, the Sales Lead Jr. is responsible for the daily operation of the store.

Key Responsibilities:

  1. Leadership: Perform the responsibilities of the Leader on Duty (LOD) to lead a Customer First culture. Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance, and behavior standards.
  2. Business Development: Partner with the Store Management team in the execution of the store business plan to drive key performance indicator (KPI) results and maximize business opportunities. Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals.
  3. Talent Management: Lead role in training, developing, and coaching the associate team to create a Customer First culture. Motivate associates by providing feedback and recognition for behaviors that drive positive results.
  4. Visual and Operational Execution: Maintain company brand standards per the 5 S's (In Size, Styled, Stocked, Standard, Signed). Execute strategic, brand-appropriate merchandising product moves to maximize presentation and drive sales.

Authority: In the absence of a member of management, the Sales Lead Jr. is authorized to perform various tasks, including opening and closing the store, processing cash refunds, and completing employee purchase transactions.

Requirements:

  • Minimum High School education or equivalent.
  • Minimum 1 – 2 years retail experience or equivalent education.
  • Team leader experience preferred.
  • Ability to receive feedback and take action when appropriate.
  • Demonstrated business acumen.
  • Demonstrated ability to communicate effectively with customers and store team.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
  • Ability to perform all Essential Job Functions.
  • Proficient use of technology.