Technical Support Specialist

hace 3 semanas


Guadalajara, Jalisco, México NTT DATA A tiempo completo

About the Role

We are currently seeking a highly skilled Desktop Support Analyst-Field Tech to join our team in Guadalajara, Jalisco (MX-JAL), Mexico.

Job Overview

This role involves performing advanced troubleshooting, system upgrades, and repairs on desktops, notebooks, and printers. The successful candidate will utilize technical knowledge and tools to resolve client issues and conduct scheduled installations.

Key Responsibilities

  • Perform complex troubleshooting and repair tasks on desktop and notebook devices.
  • Conduct system upgrades and deployment of new hardware and software.
  • Provide exceptional client service skills and feedback on technical process improvements.
  • May act as team lead and coach team members.
  • Stay up-to-date with Windows operating system environment and have a strong understanding of Linux/Unix operating systems.

Requirements and Qualifications

The ideal candidate will possess:

  • Proficiency in Windows operating system environment.
  • Knowledge of Linux/Unix operating systems.
  • Strong client service skills.

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We commit to helping clients innovate, optimize, and transform for long-term success. Our services include business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure, and connectivity management. As a Global Top Employer, we have diverse experts in over 50 countries and a robust partner ecosystem.

Benefits and Opportunities

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, and a comprehensive benefits package. This includes opportunities for career growth, professional development, and a collaborative work environment. If you are passionate about delivering exceptional results and contributing to our mission, we encourage you to apply.



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