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Retail Network Specialist
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Job Summary:
We are seeking a highly skilled and experienced professional to join our team as a Retail Network Specialist. This role will be responsible for supporting Ford Motor Company's Market Representation efforts in various regions.
Key Responsibilities:
- Market Representation: Support Ford Motor Company's Market Representation efforts in various regions, including evaluating, developing, processing, and executing all transactions involving Sales & Service Agreements.
- Dealer Network Management: Assist in resolving complex issues related to transitions in ownership and/or multiple locations for dealerships, ensuring close collaboration and communication with the field team, Franchising Coordinator, Retail Network Contracts Manager, Rep Planning, OGC, Finance, FCSD, Ford Land, Ford Credit, and all components affecting dealership-related actions.
- Contract Management: Ensure Market Representation actions comply with State Franchise laws and are consistent with established, uniformly applied policies, and accomplish intended results of regional recommendations.
- Relationship Building: Build and maintain relationships with Credit and Collections, as well as interface with other Company components and vendors as necessary to further Sales Performance Regional goals and objectives.
- Record Maintenance: Handle record maintenance and retention for all completed Retail Network actions, and fulfill all OGC requests for litigation purposes.
Requirements:
- Experience: Multiple years in Marketing, Sales & Service required.
- Field Dealer Contact Experience: Preferred.
- Prior Market Representation Experience: A plus but not required.
- Knowledge: Knowledge of dealership operations and dealership financial statements/sales and profit forecasts.
- Competencies & Skills: Full English proficiency, strong interpersonal/leadership/organizational skills, and ability to work independently and with ambiguity.
