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Implementation Coordinator

hace 2 meses

Xico, México Bsb-Jll - Lasalle Services, Mex A tiempo completo

About the Role

We are seeking a highly skilled and experienced professional to join our team as an Implementation Coordinator at Bsb-Jll - Lasalle Services, Mex. This is a dynamic role that requires a strong understanding of technology solutions and their implementation in the commercial real estate industry.

Key Responsibilities

  • Provide strategic guidance on the implementation and support of technology solutions as a trusted partner.
  • Offer CRE solutions, products, and technology platforms leading in the market for facilities management.
  • Lead the adoption of implemented products and solutions in parties involved.
  • Manage a team of 2 people in reporting directly, generating growth for the company and retaining talent.
  • Provide technical support for CRE technological solutions offered in accounts.
  • Ensure the availability of training and support materials for the adoption of implemented tools.
  • Verify that implemented technological solutions are being used correctly and efficiently, meeting customer needs.
  • Lead the support team, providing constant feedback and necessary tools to ensure the best support to accounts and growth of each member.

Requirements

  • Fluent in English - Spoken & Written.
  • Bachelor's degree in Computer Science, Software Engineer, or related field.
  • People management experience.
  • Experience in software implementation and configuration.
  • A minimum of five years' experience in consulting in the real estate commercial services industry, preferably with a broad range of knowledge in technology and operational functions.
  • Proven track record of managing IT Services Management Teams, IT platform advisory services including strategy development, requirements development, vendor/solution evaluation, projects implementation.
  • Strong organizational skills including proficiency with standard office suite, presentation software, and cloud technologies.
  • Strong planning, analytical skills, and results-oriented profile.
  • Exceptional interpersonal, relationship management, influencing, and negotiation skills.

Preferred Qualifications

  • ITIL certification.
  • Demonstrated knowledge of Real Estate and Asset Management industry best practices, across multiple disciplines.