Senior Manager of Customer Quality

hace 1 día


Hermosillo, Sonora, México Te Connectivity Corporation A tiempo completo
Job Overview

At Te Connectivity Corporation, you will have the opportunity to work with a diverse team of professionals to create innovative solutions for a safer, more connected world.

The Quality and Reliability Engineering Teams at Te Connectivity analyze the ability of products and production systems to meet customer and contractual requirements through established reliability factors. They design, recommend revisions, and install quality control systems, develop and document analytical methods for establishing product reliability, and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment.

Responsibilities
  • Lead high-impact customer escalations and develop customer intimacy by representing the voice of the customer for key customers inside Te Connectivity Americas Automotive.
  • Champion process owner responsible for customer-specific improvement plans aimed at improving TE internal performance to KPIs and our performance in the eyes of our customers.
  • Lead the warranty programs and field customer quality engineering teams, driving the utilization of customer quality core tools based on 8D improvement, corrective action verification of effectiveness, and quality basic focus checks through PFMEA and other tools for key customer work centers.
  • Work cross-functionally to ensure key customer-specific requirements are implemented and followed within TE, and facilitate global read across for major or fundamental corrective actions.
  • Develop internal associates' awareness of TE product applications and markets in the field as well as failure mode effects at customers.
Requirements
  • 10+ years of experience working directly with OEMs such as Ford, GM, Toyota, and Honda.
  • BS Degree in Mechanical, Electrical, Industrial, or Electronic Engineering required with 15+ years of relevant experience.
  • Master's Degree preferred in similar Engineering or Business/Business Administration field.
  • Proven record leading highly technical discussions, with 5+ years of experience in product design, manufacturing engineering, or testing.
  • Fluent executive-level communication skills in English (verbal, presentations, and written).
  • 3+ years' experience managing warranty programs directly with OEMs, with awareness of convergent technical problem-solving tools, Shainin Red X Journeymen or above, or Six Sigma black belt preferred.
  • America Society for Quality (ASQ) Certified Quality Engineer preferred.
  • 5+ years' experience with all tools of IATF16949, especially APQP, PPAP, Root Cause Analysis.
  • Working knowledge of SPC, capability analysis, gage R&R, and statistical techniques through at least 2 years of experience.
Competencies
  • Building Effective Teams, Motivating Others, Managing and Measuring Work.
  • Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.
  • SET: Strategy, Execution, Talent (for managers).
Location

Hermosillo, SON, MX.

Travel: 25% to 50%.



  • Hermosillo, Sonora, México Te Connectivity Corporation A tiempo completo

    Job OverviewAt Te Connectivity Corporation, you will have the opportunity to work with a diverse team of professionals to create innovative solutions for a safer, more connected world. Our Quality and Reliability Engineering Teams are responsible for ensuring the quality and reliability of our products and production systems, meeting customer and contractual...


  • Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job SummaryWe are seeking a highly skilled Regional Customer Quality Manager to join our team at Te Connectivity. As a key member of our Quality and Reliability Engineering Teams, you will be responsible for analyzing the ability of our products and production systems to meet customer and contractual requirements.Key ResponsibilitiesLead a team to develop...

  • Quality Manager I

    hace 10 horas


    Hermosillo, Sonora, México Android Industries A tiempo completo

    Quality Manager I Job DescriptionAt Android Industries, we're committed to excellence and continuous improvement. As a Quality Manager I, you'll play a key role in ensuring our products meet the highest standards of quality.Key Responsibilities:Lead the development and implementation of quality systems and processes to drive customer satisfaction and...

  • Supplier Quality Manager

    hace 1 semana


    Hermosillo, Sonora, México TE Connectivity A tiempo completo

    About the RoleWe are seeking a highly skilled Supplier Quality Manager to join our team at TE Connectivity. As a key member of our Quality and Reliability Engineering Teams, you will play a critical role in ensuring the quality and reliability of our products and processes.Key ResponsibilitiesDevelop and implement quality control systems to ensure compliance...


  • Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Quality Assurance Engineer to join our team at Te Connectivity. As a key member of our Quality and Reliability Engineering Teams, you will be responsible for ensuring the quality and reliability of our products and production systems.Key ResponsibilitiesOrganize and facilitate Design Review (DR) and Design...


  • Hermosillo, Sonora, México Inhabit® A tiempo completo

    {"h1": "Engineering Senior Manager Job Description", "p": "At Inhabit, we are seeking an experienced Engineering Senior Manager to lead our Mexico team of software engineers. This role is responsible for managing the day-to-day operations, prioritizing Product Development strategies, and facilitating the execution of the short- and long-term vision for each...


  • Hermosillo, Sonora, México Te Connectivity A tiempo completo

    At Te Connectivity, we are seeking a highly skilled Quality and Reliability Engineering Manager to join our team. As a key member of our organization, you will be responsible for analyzing the ability of our products and production systems to meet customer and contractual requirements through established reliability factors.Key Responsibilities:Design,...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    About the RoleAt TE Connectivity, we are seeking a highly skilled Advanced Quality Engineer Manager to join our team. As a key member of our Quality and Reliability Engineering Teams, you will play a critical role in ensuring the quality and reliability of our products.Key ResponsibilitiesQuality Planning and Control: Develop and implement quality planning...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    About the RoleWe are seeking a highly skilled Advanced Quality Engineer Manager to join our team at TE Connectivity. As a key member of our Quality and Reliability Engineering Teams, you will play a critical role in ensuring the quality and reliability of our products.Key ResponsibilitiesQuality Planning and Control: Develop and implement quality planning...


  • Hermosillo, Sonora, México TE Connectivity A tiempo completo

    About the RoleAt TE Connectivity, we're looking for a skilled Quality and Reliability Engineering Manager to join our team. As a key member of our Quality and Reliability Engineering Teams, you will play a crucial role in ensuring the reliability and quality of our products and production systems.Key ResponsibilitiesAnalyze the ability of product and...

  • Senior Financial Manager

    hace 1 semana


    Hermosillo, Sonora, México Sonora S Plan A tiempo completo

    **About the Role**:We are seeking a highly skilled Senior Financial Manager to join our team at Sonora S Plan. As a key member of our accounting team, you will be responsible for providing financial leadership and guidance to our organization.**Key Responsibilities**:Develop and implement financial strategies to drive business growth and profitabilityManage...


  • Hermosillo, Sonora, México TE Connectivity Corporation A tiempo completo

    Job OverviewAt TE Connectivity Corporation, you will have the opportunity to work with a diverse team of professionals to create innovative solutions for a safer, more sustainable, and connected world.Key ResponsibilitiesDevelop and implement quality control systems to ensure compliance with customer and contractual requirements.Analyze product and...


  • Hermosillo, Sonora, México Qima A tiempo completo

    **About QIMA**We're a global provider of quality control and compliance services that helps brands and retailers manage their supply chains. Every year, we deliver some 400,000 inspections, audits, and lab tests. QIMA's Operations team is a place where you can grow your technical and management skills - while helping us bring trust to global trade.**Job...


  • Hermosillo, Sonora, México Inhabit® A tiempo completo

    About the RoleInhabit, a global proptech software company, is seeking an experienced Engineering Senior Manager to lead our Mexico-based software development team. As a key member of our leadership team, you will be responsible for driving the technical direction and architectural decisions for our customer-facing applications.Key ResponsibilitiesTeam...

  • Engineering Manager II

    hace 1 semana


    Hermosillo, Sonora, México TE Connectivity A tiempo completo

    Job OverviewAs a Senior Engineering Manager at TE Connectivity, you will lead cross-functional engineering teams to drive technical innovation and excellence. Your expertise in product design and development will be instrumental in shaping the company's technical roadmaps and strategies.Key ResponsibilitiesDevelop and implement technical strategies to drive...


  • Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job SummaryTe Connectivity is seeking a highly skilled Senior Manager Operations to lead our day-to-day operations and short/long-term planning. As a key member of our team, you will be responsible for managing manufacturing, production control, engineering, inventory control, EH&S, shipping/receiving, and more.Key ResponsibilitiesDevelop and implement...


  • Hermosillo, Sonora, México Canonical A tiempo completo

    **Job Summary**The role of an Enterprise Customer Success Manager at Canonical is a new and strategic department, with the objective to reduce risk and churn, facilitate the adoption of new products or services, and support expansion within existing accounts. Customer Success Managers (CSMs) are responsible for developing trust with their assigned enterprise...

  • Quality Engineer

    hace 10 horas


    Hermosillo, Sonora, México Te Connectivity A tiempo completo

    Job OverviewAt TE Connectivity, we are seeking a highly skilled Quality Engineer to join our team. As a Quality Engineer, you will play a critical role in ensuring the reliability and quality of our products and processes.Key ResponsibilitiesAnalyze product and production systems to ensure compliance with customer and contractual requirementsDesign,...


  • Hermosillo, Sonora, México Necodex A tiempo completo

    Job SummaryNecodex is seeking a highly skilled Senior Quality Assurance Engineer to join our growing team in Mexico, working remotely. As a key member of our automation guild, you will play a crucial role in ensuring the quality and reliability of our global applications.Key ResponsibilitiesRefactor existing scripts to meet our framework standards.Design and...


  • Hermosillo, Sonora, México Te Connectivity A tiempo completo

    At Te Connectivity, our Quality and Reliability Engineering Teams play a critical role in ensuring the performance and reliability of our products and production systems. They analyze the ability of our products and production systems to meet customer and contractual requirements through established reliability factors. Our teams design, recommend revisions,...