Pricing Analyst

hace 1 semana

Xico, México North America Trans A tiempo completo
About the Role

We are seeking a highly skilled Pricing Analyst to join our team at North America Trans. As a Pricing Analyst, you will play a critical role in processing and providing modal pricing and analytical responses as they relate to business opportunities.

Key Responsibilities
  • Execute pricing processes and service level agreements with the branch network to meet the pricing needs of commercial resources and retain pricing data within our bid ecosystem.
  • Manage, complete, and respond to daily pricing requests in accordance with assigned due dates or service level agreements for new and existing customers in a specific mode, product, or trade lane.
  • Ensure compliance with operational policies prior to pricing business.
  • Provide notes on every pricing activity logging how the pricing was compiled to effectively communicate that information to relevant operations staff upon award.
  • Manage incoming work queue and respond to network requests/assistance via email/incoming ticket system and phone.
  • Perform checks and balances of bid submissions and awards, and subsequent uploads to our Bid Ecosystem.
  • Ensure quality assurance of submitted bid rates, award verification, and final rate uploads.
  • Read through bid materials to understand requirements and expectations.
  • Gather, consolidate, and verify rates and lane awards.
  • Manage the timeline for all parties involved to ensure timely submission of bids.
  • Maintain absolute accuracy and attention to detail.
  • Perform site administration for some websites based on opportunity.
  • Work with the administration tool, setting up, registering, and downloading documents.
  • Understand and utilize the various pricing tools available.
  • Monitor and report back to management monthly progress towards assigned goals and KPIs.
  • Understand modal yield strategy & modal assessorial fees.
  • Maintain a strong understanding of all C.H. Robinson pricing tools & myQ to leverage process and quality.
  • Identify process improvements in the quality of pricing activities and trends that lead to more favorable win ratios.
  • Communicate and develop rapport with key business stakeholders and branch network with the goal of understanding modal yield strategy and modal assessorial fees and/or market fluctuations.
  • Collaborate with teams around the Network of offices and shared services to continuously improve processes, build tools, and share best practices for pricing.
  • Assist offices with any issues relating to pricing and tools. Troubleshooting and problem-solving problems relating to bid awards.
Requirements
  • High school diploma or GED.
  • Minimum 2 years previous experience in operations, customer service, and/or pricing.
  • Fluent in English (written and verbal).
  • Preferred: Bachelor's degree from an accredited college or university.
  • Proficient in Microsoft Office Suite of programs.
  • Commercial experience within C.H. Robinson and/or external logistical experience.
  • Ability to work cross-functionally and effectively influence and partner.
  • Strong communication skills (written and verbal).
  • Demonstrated prioritization, time management, and attention to detail and accuracy skills.
  • Demonstrated strong decision-making skills, problem-solving, and conflict resolution skills, and ability to prioritize tasks between daily responsibilities.

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