Medical Office Assistant
hace 3 semanas
We are seeking a highly skilled and compassionate Medical Office Assistant to join our team in Monterrey, N.L., Mexico. As a key member of our Pediatric Associates Family of Companies, you will play a vital role in providing exceptional patient care and support through our telemedicine platform.
Key Responsibilities- Initial greeting and welcoming of video telemedicine patients with a professional and friendly attitude.
- Verify patient eligibility for telemedicine services and escalate any clinical or triage questions to the Telemedicine MA or RN.
- Document accurate and efficient intake information, including past medical history, family history, current medications, allergies, and pharmacy information.
- Transfer patients to clinicians if eligible for telemedicine or assist in scheduling appointments with primary care clinicians.
- Properly obtain and confirm patient information while adhering to HIPAA laws.
- Schedule appointments using clinical prioritizing protocols and our scheduling policies.
- Communicate with offices as necessary and meet established standards within all performance criteria.
- Attend training and meetings to stay up-to-date on protocol changes and available training.
- High School diploma or equivalent.
- Proficient in English and Spanish.
- Previous customer service experience required.
- Strong verbal communication skills.
Pediatric Associates Family of Companies is an Equal Employment Opportunity/Affirmative Action employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is inclusive and respectful of all employees.
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Medical Office Assistant Telemedicine Specialist
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Medical Office Assistant
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San Pedro Garza García, Nuevo León, México Pediatric Associates A tiempo completoJob Title: Medical Office Assistant - TelemedicineAt Pediatric Associates, we are seeking a highly skilled and compassionate Medical Office Assistant to join our team in Monterrey, N.L., Mexico. As a Medical Office Assistant - Telemedicine, you will play a vital role in providing exceptional patient care and support to our clinicians and patients.Key...
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Medical Office Assistant
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San Pedro Garza García, Nuevo León, México Pediatric Associates A tiempo completoPediatric Associates Family of CompaniesWe are a growing team of Pediatricians and Pediatric Care Teammates who are passionate about delivering high-quality care to our patients. As a Medical Office Assistant - Telemedicine, you will play a vital role in our team's success.Job SummaryWe are seeking a highly skilled and experienced Medical Office Assistant -...
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Medical Office Assistant
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San Pedro Garza García, Nuevo León, México Pediatric Associates A tiempo completoPediatric Associates Family of CompaniesWe are seeking a highly skilled and compassionate Medical Office Assistant - Telemedicine to join our team. As a key member of our telemedicine team, you will play a vital role in providing exceptional patient care and support to our patients and clinicians.Key Responsibilities:Provide initial intake information for...
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Mid-Level Support Center Analyst
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Associate Billing Specialist
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San Pedro Garza García, Nuevo León, México North America Trans A tiempo completoJob SummaryWe are seeking a highly skilled and detail-oriented Associate Billing Representative to join our team at North America Trans. As a key member of our financial operations team, you will be responsible for managing financial transactions, processing invoices and payments, and maintaining accurate financial data.Key ResponsibilitiesCompile and input...
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Support Center Analyst
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San Pedro Garza García, Nuevo León, México Innova Solutions A tiempo completo{"title": "Mid-Level Support Center Analyst", "description": "Innova Solutions is seeking a highly motivated Support Center Analyst to join our team.As a Support Center Analyst, you will be responsible for providing technical support to our customers, including defect analysis, triage, and resolution, as well as release testing support for maintenance and...
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