Freight Forwarding Specialist

hace 6 días


Ciudad de México, Ciudad de México Leman A tiempo completo
{"title": "Freight Forwarding Specialist", "content": "

We are seeking a talented and motivated individual to handle all aspects of our clients' ocean import and export shipments to USA territory. This includes route planning, pricing, customer service, compliance, and accounting/closing of shipments financially.

The successful candidate will be the face of LEMAN to our clients, maintaining and closing additional business with the current customer portfolio. They will work with key stakeholders to increase business, including the Commercial Team, Branch Managers, Product Heads, and others.

The key responsibilities of this role include:

  • Handling ocean import and export shipments from start to finish, ensuring smooth and efficient customs clearance and delivery.
  • Coordinating with clients, shipping lines, and other stakeholders to ensure timely and accurate processing of shipments.
  • Preparing USA import documentation, including customs entries, invoices, and bills of lading.
  • Maintaining and growing business within their customer portfolio.
  • Working with various ocean carriers and other vendors providing services to LEMAN and its customers.
  • Issuing quotations and bookings per customer requests.
  • Accurately and timely invoicing for both customers and agents.
  • Ensuring LEMAN receives correct and timely billings from vendors and agents.
  • Escalating customer complaints to branch management and commercial owner.
  • Closing files as soon as all information is complete, with profit and loss statements run and working files filed away.

The ideal candidate will have a high school diploma, with an associate degree in Business, Logistics, or a similar field being a plus. They will be adaptable, with exceptional interpersonal, analytical, problem-solving, and communication skills. They will also be able to work independently, multi-task, prioritize, and have strong time management skills.

We offer a range of benefits, including sabbatical opportunities, investment in professional development, global travel opportunities, and social and company events. Our core values of Quality, Commitment, and Respect drive our dynamic team, where we encourage authenticity, foster meaningful connections, and inspire bold ideas to shape a brighter future.

", "lang_code": "en-US"}

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