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Technical Consultant
hace 2 meses
About Hewlett Packard
Hewlett Packard is a multinational technology company with a rich history dating back to 1939. With a global presence in over 190 countries, HP is a leader in innovation, constantly pushing the boundaries of what is possible.
About the Role
As a Technical Consultant, you will play a critical role in providing technical support for HP's Commercial portfolio of Personal Systems products, services, and solutions. This position requires strong technical expertise and excellent communication skills to effectively collaborate with internal and external stakeholders.
Key Responsibilities
• Provide technical guidance and support to sales teams and customers through various communication channels
• Present the benefits and features of HP's Personal Systems products and solutions
• Assist sales representatives in responding to customer requests and inquiries
• Support sales opportunities with in-depth technical knowledge of HP's offerings
• Collaborate with technical resources to provide proactive technical updates and manage technical escalations
• Deliver training sessions to other departments on Personal Systems and Print products and solutions
Requirements
• Advanced proficiency in spoken and written English
• Bachelor's degree or equivalent experience in a technical field or computer science
• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities
• Self-motivated with the ability to operate with minimal tactical direction
• Demonstrated motivation to seek knowledge and continuous learning
• Typically, 1 year of work experience
Career Path
The Technical Consultant role serves as an entry point in the Presales team, providing opportunities for advancement within the organization. Potential career paths include Senior Technical Consultant, Team Lead, or Supervisor, as well as opportunities to transition to other departments within HP.
