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We are seeking a highly skilled Content Solutions Manager to lead and manage the operations of our Content Team at Nielsen. The ideal candidate will be responsible for establishing and maintaining high-performing quality-focused teams with a positive culture.
Key Responsibilities- Operations Management: Ensure teams follow procedures and deliver quality work.
- Leadership: Set direction, manage resources, and create a positive environment.
- Data Analysis: Analyze data to improve processes.
- Quality Control: Collaborate with Quality Office to maintain high standards.
- Change Management: Drive and enable change, communicate updates, and address challenges.
- Associate Management: Manage associates' goals/expectations, performance reviews, performance improvement, and celebrate achievements.
- Cross-Functional Collaboration: Promote positive interaction and collaboration across horizontals to enhance efficiency and quality.
- Excellent Professional English Language Skills.
- 4+ years of people management experience and/or demonstrate progressive growth as an excellent people manager and talent multiplier.
- Track record of providing inspirational leadership to international teams and demonstrated leadership skills of shift teams distributed across multiple geographic locations.
- Four-year degree in a related field (management, psychology, research field of study, or comparable coursework in computer science, statistics, behavioral science, market research, business, and people management).
- Experience in project management.
- Ability to work in a 24/7 operation, including evening, night, and weekend shifts.
- The role is hybrid, so you must live near Nielsen's office.
