Content Solutions Manager

hace 1 semana


Ciudad de México, Ciudad de México The Nielsen Company A tiempo completo
Job Summary

As a Content Business Engagement Manager at The Nielsen Company, you will play a crucial role in driving the successful collection and execution of content-related requirements for assigned customer onboarding, product launches, or enhancements. You will work closely with Sales, Customer Experience, Product, and other groups outside of Content to define and document new requests of the Content org, communicate those requirements to the Content Operational leads, and ensure that Content fully meets those needs on time and on budget.

Key Responsibilities
  • Main liaison for content-related needs and requests
  • Assist in developing global workflow processes
  • Support Pre-Sales with consultation and recommendations
  • Translate requirements into work plans
  • Ensure funding for additional resources
  • Manage content projects and initiatives
  • Maintain health reports for top accounts and SLAs
  • Represent Content in customer meetings
  • Lead new SLA and RFP projects
  • Attend company and client events as needed

Requirements/Qualifications
  • Bachelor's degree in Business, Communications, or related field is required
  • A minimum of 3-5 years of experience with Video, Music, and/or Sports data products or services required
  • Effective verbal, written, presentation, and interpersonal communication skills in English

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