Airport Team Ambassador

hace 2 semanas


Ciudad de México, Ciudad de México Tui A tiempo completo
Role Overview

Become part of our renowned TUI Destination Team as an Airport Rep and utilize every day as an opportunity to provide exceptional guest experiences.

About the Job
  • You will be responsible for supporting daily airport operations, ensuring seamless guest interactions, and addressing enquiries with professionalism.
  • Your goal is to fully resolve all guest enquiries during your first and last contact, guaranteeing a positive experience.
  • You will uncover guests' needs, assist them through the airport, and celebrate your success with regular target updates and feedback results.

You will learn more about various TUI Destination Team roles, identifying job matches based on your skills throughout your recruitment journey.

About You
  • A consistently happy colleague with excellent team collaboration skills.
  • A highly engaging communicator, confident in crisis situations and empathetic towards guests.
  • Willing to learn job demands, technology requirements, and product knowledge.
  • Fully conversational in English; additional languages are beneficial.
  • Flexible shift pattern availability, including rotating daytime and occasional night shifts, representing 'TUI Smile' at all times.
Compensation and Benefits
  • An attractive annual salary of $147,600 gross, providing a solid foundation for career growth.
  • 16 days of paid holiday per year, plus two extra special days (birthday and 'Happy Day').
  • Company-provided iPad and uniform for professional appearance.
  • Training compensation and free access to TUI Learning Hub, Skills Academy, and Language Lessons.
  • Inclusive Wellbeing Hub and 24/7 WeCare Team support.
  • Permanent contracts offering stability and opportunities for career development.
Join Our Community

We welcome unique individuals who can contribute to the future of travel. Explore our Diversity & Inclusion initiatives by visiting Our DNA.



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