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Experience Ambassador
hace 1 mes
**Job Overview**
Courtyard Mazatlan Beach Resort, a Marriott International property, is seeking a skilled and dedicated Experience Ambassador to join our team.
As an Experience Ambassador, you will be responsible for delivering exceptional guest experiences, processing operational needs, addressing guest requests, and sharing the highlights of the local area. Your role will require you to be empowered to move about your space, process reports, and complete tasks efficiently.
To succeed in this position, you must have excellent communication skills, a strong work ethic, and the ability to maintain a safe and professional work environment. You will also need to adhere to company policies, procedures, and quality standards while ensuring your uniform and personal appearance are professional at all times.
In this role, you will be on your feet and moving around for extended periods, taking a hands-on approach to work, and lifting objects weighing up to 10 pounds without assistance.
**Key Responsibilities:**
- Deliver exceptional guest experiences by addressing their needs and providing personalized service.
- Process operational needs, address guest requests, and share the highlights of the local area.
- Move about your space to ensure efficient task completion and effective communication with guests and colleagues.
**Requirements:
* High school diploma or equivalent required.
* No related work experience necessary.
* Ability to lift up to 10 pounds without assistance.
**Benefits:**
As an Experience Ambassador at Courtyard Mazatlan Beach Resort, you will enjoy a competitive salary, including estimated earnings of $12.50-$15.00 per hour, depending on location and experience. In addition, you will have access to comprehensive benefits, including medical, dental, and vision insurance, as well as paid time off and opportunities for career growth and development.
**Join Our Team:**
We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences and building lasting relationships with our customers. If you are a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity to become part of our dynamic team.
