Operations Manager

hace 8 horas


Guadalupe, Nuevo León, México Dematic Logistics De Mexico S. De R.L. De C.V. A tiempo completo
About Dematic Logistics De Mexico S. De R.L. De C.V.

We are a leading provider of automated material handling solutions and services, committed to delivering innovative and efficient supply chain solutions to our clients.

Job Summary

The Operations Manager - Field Service Specialist will play a critical role in the implementation and support of Salesforce Field Service (FSL) Cloud projects, working closely with client executives, product owners, business analysts, and development teams.

Key Responsibilities
  • Implement part or all of the solution to the client, in accordance with an agreed functional design.
  • Provide a detailed functional design for enterprise solutions.
  • Consult effectively with stakeholders while owning the delivery of complex development items.
  • Measure and optimize marketing automation programs with a focus on driving engagement, efficiency, and scalability.
  • Recommend and implement testing plans (A/B) to understand drivers of response and value.
Qualification Requirements
  • Ability to work with Waterfall & Agile methodologies.
  • Results-oriented and demonstrated experience in leading work sessions with multiple stakeholders.
  • Willingness to travel up to 10% in US and EMEA.
  • 8+ years of overall work experience required.
  • Bachelor's Degree or higher.
  • Minimum 8 years overall work experience in Field Service management area.
What We Offer

As a key member of our team, you can expect:

  • A competitive compensation package, including a salary range of $120,000 - $180,000 per year, depending on experience.
  • A comprehensive benefits program, including medical, dental, and vision coverage, as well as a generous retirement plan.
  • Ongoing training and development opportunities to help you grow in your career.
  • A collaborative and dynamic work environment that values innovation and teamwork.

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