Beverage Service Associate
hace 7 días
Job Summary:
As a Beverage Service Associate with Marriott Vacations Worldwide, you will play a crucial role in delivering exceptional customer experiences by preparing drink orders according to specified recipes. This includes issuing, opening, and serving wine/champagne bottles, setting up and maintaining the cleanliness and condition of the bar, bar unit, tables, and other tools. You will also prepare fresh garnishes for drinks, stock ice, glassware, and paper supplies, transport supplies to the bar set-up area, wash soiled glassware, remove soiled wares from the bar top and tables, and place them in designated areas. Furthermore, you will anticipate and communicate replenishment needs, process all payment methods, count bank at the end of the shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure the bank. Additionally, you will secure liquors, beers, wines, coolers, cabinets, and storage areas, and complete closing duties.
Core Work Activities:
- Maintain a safe and secure work environment by following all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management, and completing safety training and certifications.
- Adhere to high standards of uniform and personal appearance, maintain confidentiality of proprietary information, and protect company assets.
- Provide exceptional customer service by welcoming and acknowledging guests according to company standards, anticipating and addressing their service needs, and thanking them with genuine appreciation. Use clear and professional language when interacting with others.
- Foster positive working relationships with colleagues by supporting the team to reach common goals and listening and responding appropriately to their concerns.
- Ensure adherence to quality expectations and standards.
- Perform tasks that require physical activity, such as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance.
- Bend, twist, pull, and stoop while reaching overhead and below the knees.
- Stand, sit, or walk for extended periods of time.
- Demonstrate attention to customer service with a professional and pleasant personality.
- Be available to work a flexible schedule, including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested by supervisors.
What We Offer:
We estimate the salary for this position to be around $45,000 - $60,000 per year, depending on experience and location. Benefits include a competitive compensation package, opportunities for career growth and development, and a comprehensive benefits program that includes medical, dental, and vision insurance, 401(k) plan, paid time off, and more. At Marriott Vacations Worldwide, we are committed to providing our employees with a positive and supportive work environment that allows them to grow and succeed in their careers.
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