Expert Application Performance Consultant

hace 4 semanas


Xico, México Dynatrace Software Gmbh A tiempo completo

About the Role:

The Professional Services Consultant is a vital member of the Dynatrace Software GmbH team, responsible for delivering high-quality Dynatrace professional services to our customers. This role focuses on customer success and technology adoption, working closely with customers to help them maximize the value of Dynatrace technologies.

Key Responsibilities:

  • Earn the confidence of customers, partners, and colleagues as a trusted advisor in Application Performance Management
  • Represent Dynatrace as a product expert on its technology
  • Deploy, administer, configure, and maintain Dynatrace technology
  • Ensure effective monitoring of critical business applications at customer sites
  • Build and enhance dashboards, reports, and alerts to meet customer requirements
  • Help customers troubleshoot, profile, and predict application performance issues
  • Mentor and train customers on Dynatrace technology and best practices
  • Build Dynatrace brand loyalty and uphold Dynatrace solutions against competitive threats

Requirements:

  • High-tech background with an application focus
  • Intuitive problem-solving skills comfortable in complex environments
  • Strong understanding of appropriate technologies
  • Ability to communicate clearly, credibly, and confidently

About Dynatrace Software GmbH:

Dynatrace Software GmbH is a leading provider of application performance management solutions. Our mission is to help customers deliver high-performing applications and provide real-time analytics to proactively avoid performance issues.



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