Retail Application Support Specialist
hace 7 horas
VISEO is a global consulting firm that helps businesses innovate and grow. We are seeking a Retail Application Support Consultant to join our team in Mexico or Colombia.
About the RoleAs a Retail Application Support Consultant, you will be responsible for providing technical support and maintenance for our clients' retail applications. This includes troubleshooting issues, resolving incidents, and implementing improvements to the application.
Key Responsibilities- Provide technical support and maintenance for retail applications
- Resolve incidents and implement improvements to the application
- Collaborate with cross-functional teams to ensure seamless delivery of services
- Develop and maintain knowledge management tools and ITSM processes
To be successful in this role, you will need:
- 1-3 years of experience in a similar role
- Strong technical skills, including SQL
- Excellent problem-solving and analytical skills
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
VISEO offers a competitive salary, medical insurance, short-term and long-term disability insurance, and a generous vacation policy. We also offer opportunities for professional growth and development, including training, certifications, and workshops.
This is a hybrid role, and you will have the opportunity to work from either Mexico or Colombia. You will also have the chance to travel to other locations within the region.
We are an equal opportunities employer and welcome applications from diverse candidates.
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