Multilingual Property Management Associate

hace 5 días


San Miguel de Allende, Guanajuato, México Catena A tiempo completo

**About Catena**

We are a property management company dedicated to providing extraordinary experiences for luxury travelers. Our team is passionate about delivering exceptional customer service, and we're looking for a highly skilled and bilingual Executive Assistant - Property Management Associate to join us.

Key Responsibilities:

  • Guest Communications: Manage guest interactions, respond to inquiries, address concerns, and maintain a high level of hospitality.
  • Scheduling Cleanings and Repairs: Coordinate cleaning and maintenance schedules, ensure property cleanliness, and organize repair tasks.
  • Dispute Resolution: Act as a mediator in guest disputes, handle cases professionally, and document resolutions.
  • Reporting: Provide regular updates on booking statuses, generate monthly property reports, and maintain expense records.

Requirements:

  • Minimum 2 years of experience in a role similar to an Executive Assistant.
  • Previous experience in property management.
  • Strong customer service orientation.
  • Tech-savvy and quick to learn new tools.

About the Role:

This is a permanent work-from-home role with a long-term position offering opportunities for growth. The successful candidate will be required to work Eastern Standard Time (10:00 AM - 6:00 PM EST) and have strong communication skills.

The estimated salary for this role is $22,360.00 per month, based on the company's requirements and industry standards.



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