Multilingual Property Management Associate
hace 1 mes
**About Catena**
We are a property management company dedicated to providing extraordinary experiences for luxury travelers. Our team is passionate about delivering exceptional customer service, and we're looking for a highly skilled and bilingual Executive Assistant - Property Management Associate to join us.
Key Responsibilities:
- Guest Communications: Manage guest interactions, respond to inquiries, address concerns, and maintain a high level of hospitality.
- Scheduling Cleanings and Repairs: Coordinate cleaning and maintenance schedules, ensure property cleanliness, and organize repair tasks.
- Dispute Resolution: Act as a mediator in guest disputes, handle cases professionally, and document resolutions.
- Reporting: Provide regular updates on booking statuses, generate monthly property reports, and maintain expense records.
Requirements:
- Minimum 2 years of experience in a role similar to an Executive Assistant.
- Previous experience in property management.
- Strong customer service orientation.
- Tech-savvy and quick to learn new tools.
About the Role:
This is a permanent work-from-home role with a long-term position offering opportunities for growth. The successful candidate will be required to work Eastern Standard Time (10:00 AM - 6:00 PM EST) and have strong communication skills.
The estimated salary for this role is $22,360.00 per month, based on the company's requirements and industry standards.
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