IT Infrastructure Lead

hace 1 mes


Guadalajara, Jalisco, México Gsb Solutions A tiempo completo

About Gsb Solutions

We're a leading IT company in Latin America, seeking a highly skilled Site Reliability Engineer to join our team. Our Cash Management Platform requires a professional who can develop and maintain systems and services, automating deployment processes, ensuring scalability, investigating and resolving issues, and implementing preventive measures.

The Role

As a Lead Site Reliability Engineer, you will be responsible for building and implementing services to improve IT and support processes. This includes designing and implementing dashboards that provide valuable real-time insights into platform metrics. You will lead engagement with software developers, DevOps, and infrastructure engineers to integrate development and delivery from inception to full operation, ensuring robust released software and systems.

You will also optimize on-call rotations and processes, ensure incidents are managed within agreed SLAs, document alarms in the knowledge base, and conduct post-incident reviews to identify platform status.

Your Skills and Experience

To succeed in this role, you'll need a Bachelor's degree in computer science or equivalent relevant experience. You should have at least 7 years of experience focused on Site Reliability Engineering or related positions in major cloud platforms. Your expertise should include automation of multi-tenant systems, preferably in a cloud environment, as well as good understanding of SRE philosophies, technologies, platforms, and tools.

You should be able to explain technical concepts in clear, non-technical language and have experience building Infrastructure-As-Code. Familiarity with Docker, Kubernetes, networking concepts, Grafana, Prometheus, PagerDuty, ServiceNow, Datadog, and system monitoring tools like Dynatrace and Splunk is essential.

Requirements and Qualifications

In addition to your technical skills, you should have advanced conversational English (evaluated) and be willing to work on-site. A bachelor's degree in computer science or equivalent relevant experience is required, as is a minimum of 7 years of experience in Site Reliability Engineering or a related position. Excellent communication skills, both written and verbal, are necessary for success in this role.

What We Offer

Gsb Solutions offers an excellent compensation package, including a salary of $95,000 gross per year and outstanding benefits. If you're passionate about Site Reliability Engineering and want to join a dynamic team, please submit your application.



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