Training Specialist Guadalajara

hace 5 días

Guadalajara, Jalisco, México Prometeo Talent A tiempo completo

**About Prometeo Talent**

We are a talent connection agency that aims to match exceptional professionals with innovative companies in the industry. Our goal is to provide personalized solutions to help businesses scale, optimize, and transform their commercial operations.

**Job Overview**

We are seeking a highly skilled Customer Training Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through high-quality training sessions and coaching.

**Key Responsibilities**

  • Develop, oversee, and present training sessions using online training tools.
  • Produce customer-oriented training videos that meet the highest standards.
  • Provide training in various formats, including individual sessions, group sessions, webinars, and face-to-face interactions.
  • Transition training interactions into potential lead generation opportunities when appropriate.
  • Emphasize user education and promote the adoption of products and services.
  • Occasionally travel for professional development, customer user workshops, or corporate meetings.
  • Familiarity with administrative processes.

**Required Experience/Skills**

  • Customer-centric approach with a genuine enthusiasm for delivering exceptional customer service.
  • 1+ years of experience as a training specialist.
  • Advanced English level.
  • Outstanding interpersonal communication and presentation skills, coupled with high energy and the ability to be assertive while maintaining respect.
  • Resourceful, organized, and exhibits a professional demeanor.
  • Understanding and appreciation of change management aspects, emphasizing the drive for adoption and adherence.
  • Proficiency in an additional language, particularly Portuguese and French, at a professional level, is highly desirable.

**Benefits**

  • Competitive salary.
  • Health insurance.
  • Days of paid vacation per year.
  • Hybrid work.
  • Mexico holidays.
  • Christmas bonus.

**Questions to Consider**

  • How many years of experience do you have as a Customer Training Specialist?
  • Are you located in Guadalajara and willing to work on-site in the company's office in Guadalajara?
  • How is your English level?
  • What are your salary expectations in Mexican pesos?

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