Operations Team Leader
hace 3 días
Job Summary
As an Operations Team Leader at Wallenius Wilhelmsen, you will be responsible for leading customer care and support teams. Your primary focus will be on monitoring and following up on operational activities through internal and external systems.
Key Responsibilities
- Lead customer care teams to ensure timely and effective support to clients
- Monitor and analyze operational activities to identify areas for improvement
- Develop and implement strategies to enhance operational efficiency
- Collaborate with cross-functional teams to achieve business objectives
Requirements
- Proven experience in operations management and customer care
- Strong leadership and communication skills
- Ability to analyze data and make informed decisions
- Experience with internal and external systems
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