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Bilingual Customer Service Representative
hace 2 meses
Job Title: Bilingual Customer Service Representative
Company: CS Enterprises At Connectnet
Job Summary:
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at CS Enterprises At Connectnet. As a key member of our customer service team, you will be responsible for providing exceptional service to our Spanish and English-speaking customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Communicate effectively with customers in both English and Spanish, translating when necessary.
- Identify and resolve customer issues through effective problem-solving skills.
- Maintain accurate records of customer interactions.
- Provide information about products and services to customers.
- Collaborate with other departments to address customer issues.
Requirements:
- Bilingual fluency in English and Spanish.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Flexibility to work rotating schedules and weekends.
Benefits:
- Attractive and competitive salary.
- Statutory and superior benefits.
- Savings fund.
- Performance bonuses.
- Home office available per performance.
- 100% paid training.
Education and Experience:
- Media Superior education.
- Nível Inicial experience.
Department and Industry:
- Atención al cliente.
- Call Centers / Telemarketing.
Skills:
- Conversational English.
- Fluent English.
- English.
- Customer Service.
- Inglés B2.
