Customer Service Representative

hace 3 semanas


Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

Transforming Industries with Excellence

We are seeking a highly skilled Customer Service Representative to join our team at Siemens, S.A. de C.V. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing complex inquiries, and resolving customer-facing problems in a timely and accurate manner.

Key Responsibilities:

  • Respond to and resolve customer inquiries and issues via phone, email, and web-based platforms.
  • Provide complex order information and efficient service to customers.
  • Investigate and resolve customer complaints in a professional and courteous manner.
  • Perform order tracking, price quoting, and scheduling/rescheduling of customer orders.

Requirements:

  • Associates degree in a related field or equivalent experience.
  • 2+ years of practical customer support experience.
  • Demonstrated ability to address customer inquiries and escalations.
  • Logical reasoning, situational awareness, and time management skills.
  • High level of professionalism and excellent customer service skills.

Preferred Qualifications:

  • Knowledge of SAP, CRM systems, and quotation tools.
  • 2+ years of customer support experience in industrial, construction, mechanical, and/or electrical industries.
  • Effective verbal communication skills when speaking directly with customers.

Siemens is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state, or local law.



  • Zapopan, Jalisco, México Intugo A tiempo completo

    OverviewAt Intugo, we are committed to delivering exceptional customer experiences. Our team of dedicated professionals is responsible for providing top-notch support to our customers through various channels.We are seeking a highly skilled and passionate individual to join our team as a Customer Service Representative. As a key member of our customer...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Clever Ideas seeks a highly motivated and skilled Customer Service Representative to join our call center team. Key responsibilities include executing sales of loans for an American company, requiring excellent English language skills and experience in a Call Center environment.Requirements:- 1 year of sales experience- Knowledge of call center platforms-...


  • Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Tata Consultancy Services is a leading IT services and consulting company with a strong presence in Guadalajara, Mexico.We are seeking a highly skilled Customer Service Representative to join our team. As a representative of our company, you will be responsible for providing exceptional customer service to clients from various industries.The successful...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    Transform the Future with SiemensWe are seeking a dedicated and talented individual to join our team as a Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service and support to our clients worldwide.Key Responsibilities:Respond to complex customer inquiries and resolve...


  • Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Customer Service Opportunity with Tata Consultancy Services (Tcs)Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    **About the Role**Become an integral part of our dynamic team as a customer service representative, where you will handle calls to facilitate loan services for a leading enterprise in the United States. We are looking for enthusiastic individuals with exceptional English language skills who are eager to contribute to our success.**Key...


  • Zapopan, Jalisco, México Citi A tiempo completo

    Job DescriptionThe Client Service Representative 5 is an entry-level position responsible for assisting in customer-related activities and providing resolutions in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.Key Responsibilities:Manage...


  • Zapopan, Jalisco, México HSBC A tiempo completo

    Please note that this job advertisement is only available in English.Company OverviewHSBC is a leading global banking and financial services organization with a rich history dating back to 1865.SalaryThe estimated annual salary for this position is between $50,000 and $70,000 depending on experience.Job DescriptionWe are seeking a highly skilled Customer...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Unlock Your PotentialAt Clever Ideas, we're seeking a highly motivated and skilled Customer Service Representative to join our dynamic call center team. As a key member of our sales team, you'll play a vital role in facilitating loan sales and delivering exceptional customer experiences.Key Responsibilities:Manage incoming calls related to loan services with...


  • Zapopan, Jalisco, México Trabaja En Intugo A tiempo completo

    About Trabaja En IntugoWe are a leading organization in the industry, and we're looking for a highly skilled Customer Service Representative to join our team.Salary InformationThe estimated monthly salary for this position is between $16,500.00 and $21,500.00.Job ResponsibilitiesAs a Customer Service Representative, you will be responsible for receiving...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    At Clever Ideas, we are seeking a skilled Part-Time Customer Service Representative to join our dynamic call center team. This role is perfect for individuals who possess excellent communication skills and thrive in fast-paced environments.Salary Range: The estimated annual salary for this position is between $96,000 and $108,000, commensurate with...


  • Zapopan, Jalisco, México Mphasis A tiempo completo

    **Role Overview**We are seeking a skilled Customer Service Representative to provide top-notch support to our customers. As a key member of our team, you will be responsible for resolving product issues, answering account and billing questions, and providing exceptional customer service.**Key Responsibilities**:- Resolve customer complaints and provide...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. The successful candidate will be responsible for actively tracking vehicles within our active portfolio, identifying potential issues, and taking timely actions to prevent losses.Key Responsibilities:Monitor daily GPS reports to identify...


  • Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completo

    We are seeking a skilled Bilingual Appointment Setter/Customer Service representative to join our team at Farmer & Wright, Pllc.**Job Summary**:This is a challenging opportunity for a highly motivated individual who is fluent in both English and Spanish to work with our rapidly growing law firm in Guadalajara, Mexico.**Key Responsibilities:**1. Make outbound...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Key Responsibilities:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Intugo. In this role, you will be responsible for identifying accounts that require upper management review, maintaining updated insurance information on customer records, and assisting customers with insurance claims.Responsibilities:Identify...


  • Zapopan, Jalisco, México Farmer & Wright, PLLC A tiempo completo

    Job Title: Bilingual Appointment Setter/Customer Service SpecialistThe ideal candidate will possess outstanding customer service skills, allowing them to create a welcoming atmosphere for prospective clients. High-level listening skills are also necessary to gain a thorough understanding of claims. Additionally, the candidate should have demonstrated...


  • Zapopan, Jalisco, México Mphasis A tiempo completo

    Job Title: Order AdministrationAs a Customer Service Representative at Mphasis, you will play a critical role in ensuring exceptional customer experience. Key responsibilities include processing customer purchase orders, following up on transactions, and providing day-to-day support activities. You will prioritize workload, exercise judgment within defined...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Company OverviewWe are looking for a skilled and enthusiastic customer service representative to join our team at Intugo. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences.


  • Zapopan, Jalisco, México Tti, Inc. A tiempo completo

    We are seeking a highly skilled Customer Service Branch Coordinator to join our Mexico branch team at Tti, Inc.The ideal candidate will provide exceptional support to our sales force by assisting with customer inquiries, coordinating special requests, and resolving issues efficiently.Key responsibilities include verifying and expediting customer orders,...


  • Zapopan, Jalisco, México Usasjb A tiempo completo

    We are seeking a part-time Home Based Customer Service Representative to join our team at Usasjb. As a Data Entry Clerk, you will be responsible for performing various tasks such as data entry, email feedback, reviews, studies, and other online tasks.Key Responsibilities:Earn money taking polls with up to $35 per completed surveyVarious payment methods...