Customer Service Representative

hace 2 semanas


Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo
Customer Service Opportunity with Tata Consultancy Services (Tcs)

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.

About the Role:

This is a full-time position that offers a competitive salary of up to $19,000.00 per month, as well as a range of benefits including food vouchers, private health insurance, and more.

Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer queries and concerns in a timely and professional manner
  • Work collaboratively with the customer service team to achieve sales and customer satisfaction targets
  • Participate in ongoing training and development to improve customer service skills and product knowledge

Requirements:

  • Bachelor's degree or equivalent
  • At least 1 year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Fluency in English (spoken and written)

What We Offer:

  • Competitive salary of up to $19,000.00 per month
  • Range of benefits including food vouchers, private health insurance, and more
  • Opportunity to work with a leading company in the industry
  • Stable schedules and two days off per week
  • 30 days of bonus in December
  • Annual salary increase based on performance

Location:

This position is located in Zapopan, Jalisco, Mexico.

Language:

English is the primary language used in this role.



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