Customer Service Representative
hace 2 semanas
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.
About the Role:
This is a full-time position that offers a competitive salary of up to $19,000.00 per month, as well as a range of benefits including food vouchers, private health insurance, and more.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer queries and concerns in a timely and professional manner
- Work collaboratively with the customer service team to achieve sales and customer satisfaction targets
- Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements:
- Bachelor's degree or equivalent
- At least 1 year of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Fluency in English (spoken and written)
What We Offer:
- Competitive salary of up to $19,000.00 per month
- Range of benefits including food vouchers, private health insurance, and more
- Opportunity to work with a leading company in the industry
- Stable schedules and two days off per week
- 30 days of bonus in December
- Annual salary increase based on performance
Location:
This position is located in Zapopan, Jalisco, Mexico.
Language:
English is the primary language used in this role.
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