GC/HPLC Field Service Engineer
hace 2 semanas
Agilent is a leading provider of laboratory instruments and solutions for various industries.
We are currently seeking an experienced Instrumentation Specialist to join our team as a Field Service Engineer.
The ideal candidate will have a strong background in GC/HPLC systems, excellent problem-solving skills, and the ability to work independently with minimal supervision.
This role offers a unique opportunity to travel and visit customers, with approximately 60% of the time spent on the road.
The salary for this position is estimated to be between $80,000 and $110,000 per year, depending on location and experience.
Key responsibilities include:
- Installing and optimizing hardware/software/network products and configurations at customer sites.
- Diagnosing and resolving product performance problems.
- Performing maintenance and repairs.
- Ensuring customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- Proactively responding to potential equipment issues to prevent unplanned interruption of customers' business.
- Delivering fully integrated solutions, which may include peripherals, communications, operating systems, and applications software.
- Training other field engineers and customers in the solutions.
To be successful in this role, you should have:
- A Bachelor's or Master's degree within the science field – chemistry, analytical chemistry, biochemistry, biotechnology, or similar.
- 1+ years of experience in a similar position or experience as an end user in GC/HPLC systems.
- Experience with troubleshooting and problem-solving.
- Experience with Agilent solutions is desired but not crucial.
- Verbal and written communication is clear, encouraging, and timely.
- Confirmed English language proficiency in written and speaking skills.
- You enjoy traveling and visiting customers; travel is required 60% of the time.
Agilent offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
This is a full-time position with a regular weekly schedule, including the option to work remotely. Pay and benefit information can be found at Agilent Technologies Inc..
Please note that we are an equal opportunity employer and welcome applications from diverse candidates.
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