Organizational Change Management Specialist

hace 1 mes


San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo
Job Title: Organizational Change Management Lead

The Organizational Change Management Lead will play a critical role in supporting the local business through their change journey to maximize system adoption of SAP and achieve stabilization of new processes and ways of working.

Key Responsibilities:
  • Lead all change management activities in line with the corporate change management methodology and toolkit, working closely with and coordinating the work of the site-based Training Coordinator.
  • Develop and maintain a local stakeholder map and engagement plan, coaching and supporting local SAP Super Users to become SAP change agents to drive change management activities with impacted end users.
  • Conduct temperature checks with Site Leadership and end-user groups to assess change readiness and engagement levels, working with the local site team to drive the identification and assessment of local impacts of change (IOC).
  • Support the identification and assessment of potential benefits of change, ensuring that potential benefits are quantified and prioritized, and engaging and aligning with Site Leadership in respect of key benefits to be realized.
  • Own the local communication plan for internal and external stakeholder groups, developing and coordinating delivery of local communications artifacts and campaigns, and creating impactful communications materials as needed.
  • Arrange and follow through on local role-mapping education activities for Super Users, overseeing the role mapping activity to ensure end users receive the right SAP access according to new processes, in a controlled way.
  • Responsible for the development and scheduling of local training plans, close collaboration with local leadership to ensure users are available for mandatory training, and tracking and reporting on training status to local leadership.
  • Identify, implement, track, and report on business readiness through Leadership and OCM Governance forums, proactively and effectively managing the OCM deliverables for key Toll Gate meetings.
Requirements:
  • Prior experience in organizational change management within a large-scale program (ideally SAP change management experience).
  • Passion for organizational change management and experience in managing resistance.
  • Familiarity with the planning of training programs.
  • Strong stakeholder management and communication skills.
  • Strong project management and influencing skills.
  • Excellent English language skills both verbal and written.
  • Excellent language skills for local site language both verbal and written.


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