Organizational Change Management Lead

hace 1 mes


San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo
Job Title: Organizational Change Management Lead

The Organizational Change Management Lead will play a critical role in supporting the local business through their change journey to maximize system adoption of SAP and achieve stabilization of new processes and ways of working.

Key Responsibilities:
  • Lead all change management activities in line with the corporate change management methodology and toolkit.
  • Work closely with and coordinate the work of the site-based Training Coordinator.
  • Contribute to the evaluation of the change management toolkit for future developments.
Business Readiness:
  • Develop and maintain a local stakeholder map and engagement plan.
  • Coach and support local SAP Super Users to become SAP change agents to drive change management activities with impacted end users.
  • Conduct temperate checks with Site Leadership and end-user groups to assess change readiness and engagement levels.
Impacts of Change:
  • Work with the local site team (SAP Super Users) to drive the identification and assessment of local impacts of change (IOC).
  • Ensure the development of action plans for each IOC.
  • Ensure engagement and alignment with site leadership in respect of key IOCs and action plans.
  • Monitor the progress and effectiveness of action plans for each IOC to track change readiness and resistance.
Benefits:
  • Work with the local Market Lead to support the identification and assessment of potential benefits of change.
  • Ensure that potential benefits are quantified and prioritized.
  • Support the engagement and alignment with Site Leadership in respect of key benefits to be realized.
Communications and Engagement:
  • Own the local communication plan for internal and external stakeholder groups.
  • Develop and then coordinate delivery of local communications artifacts and campaigns.
  • Create impactful communications materials as needed.
Organizational Alignment:
  • Arrange and follow through on local role-mapping education activities for Super Users.
  • Oversee the role mapping activity to ensure end users receive the right SAP access according to new processes, in a controlled way.
  • Support Super Users to identify potential workload impacts on end users.
Training:
  • Responsible for the development and scheduling of local training plans.
  • Close collaboration with local leadership to ensure users are available for mandatory training.
  • Track and report on training status to local leadership.
OCM Governance:
  • Identify, implement, track, and report on business readiness through Leadership and OCM Governance forums.
  • Proactively and effectively manage the OCM deliverables for key Toll Gate meetings.

Requirements:

  • Prior experience in organizational change management within a large-scale program (ideally SAP change management experience).
  • Passion for organizational change management and experience in managing resistance.
  • Familiarity with the planning of training programs.
  • Strong stakeholder management and communication skills.
  • Strong project management and influencing skills.
  • Excellent English language skills both verbal and written.
  • Excellent language skills for local site language both verbal and written.


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