Operations Team Lead
hace 3 semanas
Job Summary
As a key member of our Transplace De Mexico Global team, the Operations Team Lead - Freight and Logistics Expert will be responsible for overseeing the day-to-day operations of our import and export shipments. This includes ensuring timely pick-ups, deliveries, and tracking, as well as managing carrier relationships and resolving any issues that may arise.
Key Responsibilities
• Exceed customer expectations by ensuring on-time pick-ups and deliveries
• Develop and maintain effective relationships with carriers and customers
• Manage and resolve any issues related to shipments, including detention management and invoice discrepancies
• Utilize our Transportation Management System (TMS) to actively manage on-time performance and automation objectives
• Assist in the onboarding process for new team members and train them on daily operations
• Oversee and correct service issues with customers
• Identify and resolve the root cause of financial discrepancies in TMS financials
Requirements
• 1-2 years of experience in logistics or a related field
• College degree
• Advanced Spanish and English written, oral, and presentation communication skills
• Advanced knowledge of Microsoft Excel, including VLookup, Pivot Tables, and advanced formulas
• Knowledge and utilization of the TMS by the team
• Ability to leverage Excel and other MS programs, including Word, Outlook, and Skype
• Knowledge of the customer's business, including their product, supply chain, and key service measures
Preferred Qualifications
• Adaptability and flexibility in a fast-paced environment
• Analytical skills, including the ability to conduct thorough searches for relevant information and weigh the impact of multiple factors
• Sense of urgency and ability to stay focused on results and deadlines
• Coordination and collaboration skills, including the ability to work with internal and external contacts to link responsibilities and actions
• Effective communication skills, including the ability to communicate with customers, colleagues, subordinates, and supervisors in a professional and constructive manner
-
Operations Team Lead
hace 3 semanas
Monterrey, Nuevo León, México Pro Trans International A tiempo completoJob SummaryThe Operations Team Lead at Pro Trans International is responsible for ensuring accurate data input and coordination of international shipments. This role requires strong communication and problem-solving skills to maintain customer satisfaction and relations with international partners.Key ResponsibilitiesPerform data entry quality audits to...
-
Manufacturing Team Lead
hace 3 semanas
Monterrey, Nuevo León, México Mondelēz International A tiempo completoJob SummaryMondelēz International is seeking a skilled Manufacturing Team Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing lines, maintaining equipment, and driving process improvements.Key ResponsibilitiesLead and manage a team of production line operators to...
-
Procurement Team Lead
hace 2 semanas
Monterrey, Nuevo León, México Rockwell Automation A tiempo completoJob Description for Procurement ManagerRockwell Automation is a global technology leader dedicated to empowering the world's manufacturers to be more productive, sustainable, and agile.We're seeking a skilled Procurement Manager to lead our procurement team in value generation and best cost optimization within customer-focused sourcing and procurement...
-
Senior Information Security Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Danfoss A tiempo completoRequisition ID: 37399- Job Location(s): Monterrey, MXAre you a dedicated Team lead and want be part of the team that securing Danfoss digitalization journey? Then join us in, one of Danfoss Group IT teams that enables Danfoss in secure, proactive and automation journey.The team lead as key member of security operations center team and leadership team,...
-
Sales Operations Americas Team Lead
hace 7 días
Monterrey, Nuevo León, México Msci Inc A tiempo completoJoin a dynamic team shaping the future of MSCI Inc. as a Sales Operations Americas Team Lead. This role offers the opportunity to drive business growth, develop innovative solutions, and collaborate with cross-functional teams to deliver exceptional results.Key Responsibilities:• Oversee the preparation and booking of license agreements, ensuring seamless...
-
Customer Service Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Optimas Solutions A tiempo completoCustomer Service Team LeadAt Optimas Solutions, we are seeking a highly skilled Customer Service Team Lead to oversee the day-to-day operations of our customer service team. This individual will be responsible for managing, developing, and implementing policies and procedures to ensure that customers receive the highest level of service.Key...
-
Lead Production Operations Manager
hace 2 semanas
Monterrey, Nuevo León, México Mondelēz International A tiempo completoAbout This RoleAt Mondelēz International, we are looking for a seasoned Production Operations Manager to lead our production operations in the Plant. As a key member of our team, you will be responsible for delivering key performance targets (SQCDSM) in safety, quality, productivity, volumes, cost, sustainability, and organizational morale.Your Key...
-
Customer Service Team Lead
hace 4 semanas
Monterrey, Nuevo León, México British American Tobacco A tiempo completo**ROLE PROFILE****JOB TITLE: Customer Service Team Lead*****ROLE SUMMARY****At British American Tobacco, we are committed to delivering exceptional customer service to our consumers and distributors. As a Customer Service Team Lead, you will play a critical role in leading, supervising, and monitoring agents to ensure operational effectiveness.****Your...
-
Customer Success Operations Lead
hace 4 días
Monterrey, Nuevo León, México Blue Yonder A tiempo completoAt Blue Yonder, we are seeking a highly skilled Customer Success Operations Lead to join our team.Job SummaryThis is a unique opportunity for an experienced Business Operations professional to lead the Customer Success team's efforts in delivering exceptional customer experiences.About the RoleThe Customer Success Operations Lead will be responsible...
-
Operations Manager
hace 4 semanas
Monterrey, Nuevo León, México British American Tobacco A tiempo completo**Transforming Operations Excellence**At British American Tobacco, we're seeking a seasoned Engagement Centre Operations Manager to lead our team to new heights. As a key member of our leadership team, you'll be responsible for driving operational efficiency, ensuring seamless processes, and fostering a culture of excellence.**Key Responsibilities:**Lead and...
-
Cobranza Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Citi A tiempo completo**Job Summary**:Citi is seeking a highly skilled Cobranza Operations Manager to join our team. The successful candidate will be responsible for assisting day-to-day operations of the call center area to ensure smooth workflow and achieve predetermined goals.**Key Responsibilities**:Assist manager with coaching a team of representatives in a manner that...
-
Document Review Team Lead
hace 3 semanas
Monterrey, Nuevo León, México Dresden Partners A tiempo completoOverviewDresden Partners is dedicated to connecting exceptional talent with leading global companies. As a Team Lead for Managed Document Review, you will play a crucial role in overseeing the daily operations of document review projects, ensuring high-quality output, adherence to timelines, and efficient management of the review team.Key...
-
People Operations Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Ams A tiempo completoAbout UsWe are a global talent solutions business, dedicated to helping clients across the globe achieve their goals through unmatched expertise in digital innovation and a deep understanding of the complex needs of the talent we seek to engage.The RoleThe Team Leader will provide line management and leadership for the People Operations team, ensuring that...
-
Customer Service Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Optimas Solutions A tiempo completoCustomer Service Team LeadWe are seeking a highly motivated and driven Customer Service Team Lead to join our team at Optimas Solutions. As a key member of our Customer Support Team, you will be responsible for leading a team of Customer Service Representatives in their day-to-day job execution efforts and maintaining your own accounts.Main...
-
IT Support Team Lead
hace 7 días
Monterrey, Nuevo León, México Prodensa A tiempo completoProdensa, a leading automotive company, is seeking an experienced IT Support Team Lead to oversee the Help Desk operations. With a strong background in managing IT help desk environments, this individual will play a pivotal role in ensuring seamless support services.Estimated Salary: $85,000 - $110,000 per year, depending on location and experience.The ideal...
-
Production Operations Manager
hace 16 horas
Monterrey, Nuevo León, México Element Solutions Inc A tiempo completoJob OverviewWe are seeking an experienced Production Operations Manager to join our team at Element Solutions Inc. This is a unique opportunity to lead production operations and drive business growth.
-
Engineering Team Lead
hace 4 semanas
Monterrey, Nuevo León, México Aptiv A tiempo completoShape the Future of MobilityThis is an exciting opportunity to join Aptiv's Advanced Safety & User Experience segment as an Engineering Team Manager.About the RoleAs an Engineering Team Manager, you will lead a team of highly motivated individuals working on various automotive technologies to enhance driver experience, prevent accidents, and save lives.Key...
-
Sales Team Lead
hace 3 semanas
Monterrey, Nuevo León, México Esab A tiempo completoJob Title: Sales Team Lead - GuardianAs the Sales Team Lead - Guardian, you will be an integral part of the Global Sales team. Your primary responsibility will be to promote our contractual offers, retrofits, and spare packages to our customers. You will work closely with the Aftermarket team and Service Managers to ensure seamless customer service and...
-
Operations Director
hace 4 semanas
Monterrey, Nuevo León, México Hexagon Ab A tiempo completoJob SummaryWe are seeking a skilled Operations Director to lead our team and drive business growth. The ideal candidate will have a strong background in operations management and a proven track record of success.Key ResponsibilitiesDevelop and implement operational strategies to improve efficiency and productivityLead a team of operations professionals to...
-
Software Engineering Team Lead
hace 2 semanas
Monterrey, Nuevo León, México Aptiv Plc A tiempo completoJob SummaryAptiv Plc is seeking a skilled Software Engineering Team Lead to oversee the software engineering team's activities, ensuring the delivery of high-quality software solutions. The ideal candidate will have experience in leading teams, managing projects, and guiding software development processes.Key Responsibilities• Lead the software engineering...