Property Portfolio Manager
hace 4 días
We are seeking a highly skilled and experienced property portfolio manager to join our team at Bay Property Management Group, LLC.
The ideal candidate will have a strong background in property management, excellent customer service skills, and the ability to effectively manage multiple responsibilities simultaneously.
About the RoleThis is a remote position that requires the ability to work independently and think critically. The property portfolio manager will be responsible for managing a portfolio of approximately 150-175 doors, including single-family homes, townhomes, and condos located in the Baltimore, Maryland market.
Key Responsibilities- Manage all aspects of an assigned property portfolio, including communicating with tenants, property owners, and regulatory bodies.
- Effectively troubleshoot issues and work orders on behalf of tenants and owners.
- Schedule service with maintenance technicians or vendors and follow up to ensure quality of work and completion.
- Approve invoices for maintenance work accurately and in a timely manner, based on provided funds from property owners.
- Maintain low delinquency and budget for properties.
- Work collaboratively with multiple constituents to resolve and de-escalate potential issues.
- Lead and coordinate the turn process for vacant properties, including cleaning, maintenance, compliance, and property preparation.
- High school diploma
- Impeccable customer service skills
- Previous experience as a property manager (preferred but not required)
- Ability to read and write professionally in English
- Knowledge of Microsoft Office Suite, especially Outlook and Excel
- Ability to problem solve independently and think quickly
- Able to handle tense and emotional customers professionally
- Ability to handle multiple responsibilities and tasks simultaneously
- Knowledge of basic home repair and maintenance issues
$229.00 per hour
40 hours per week
15 days of PTO
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