Luxury Travel Professional
hace 1 mes
Job Summary
We are seeking a highly motivated and experienced Luxury Travel Professional to join our team at Ten Group. As a key member of our luxury lifestyle management team, you will be responsible for delivering exceptional travel experiences to our high-net-worth clients.
Key Responsibilities
- Process customer requests from offer preparation to billing, including restaurant/club reservations, gift organization, tickets, spa/fitness, yacht, flowers, transport, and sightseeing.
- Make reservations with airlines, hotels, and destination agencies.
- Prepare tailor-made offers and travel documents, create itineraries, obtain visas, and handle administrative processing.
- Mediate with passion and provide exceptional customer service.
- Active sales of promotions and exclusive events.
Requirements
- Completed tertiary qualification or equivalent training, ideally in the field of tourism.
- Several years of professional experience in the travel industry, as a tour operator or in a travel agency.
- GDS knowledge (preferably Amadeus) and excellent destination knowledge.
- Excellent professional English language skills in both written and spoken.
- Good language skills in either German, French, and/or Italian, in written and spoken (additional advantage).
- Strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture.
- Service-oriented, flexible, and able to work under pressure.
- Positive attitude and identification with Ten Group values.
- Strong communication skills.
- Value exceptional service and live by this motto.
- Available on a full-time basis.
- Flexibility: Ability to work shifts and weekends.
Benefits
- Competitive Mexican Peso salary package plus a performance-based bonus structure.
- Hybrid working: Combine working from home and working from the office.
- Paid time away from work: Competitive paid time off package, including a day each year to volunteer time for a good cause.
- Paid Sabbaticals: One (1) month paid Sabbatical after every 5 years of Service.
- Extra Rewards: Lucrative Ten Loyalty Rewards program.
- Remote Working Holidays: Possibilities to travel and work.
- Employee Discounts: Access to lots of great travel and entertainment discounts as our clients' members would.
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
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