Luxury Travel Professional

hace 1 mes


Xico, México Ten Group A tiempo completo

Job Summary

We are seeking a highly motivated and experienced Luxury Travel Professional to join our team at Ten Group. As a key member of our luxury lifestyle management team, you will be responsible for delivering exceptional travel experiences to our high-net-worth clients.

Key Responsibilities

  • Process customer requests from offer preparation to billing, including restaurant/club reservations, gift organization, tickets, spa/fitness, yacht, flowers, transport, and sightseeing.
  • Make reservations with airlines, hotels, and destination agencies.
  • Prepare tailor-made offers and travel documents, create itineraries, obtain visas, and handle administrative processing.
  • Mediate with passion and provide exceptional customer service.
  • Active sales of promotions and exclusive events.

Requirements

  • Completed tertiary qualification or equivalent training, ideally in the field of tourism.
  • Several years of professional experience in the travel industry, as a tour operator or in a travel agency.
  • GDS knowledge (preferably Amadeus) and excellent destination knowledge.
  • Excellent professional English language skills in both written and spoken.
  • Good language skills in either German, French, and/or Italian, in written and spoken (additional advantage).
  • Strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture.
  • Service-oriented, flexible, and able to work under pressure.
  • Positive attitude and identification with Ten Group values.
  • Strong communication skills.
  • Value exceptional service and live by this motto.
  • Available on a full-time basis.
  • Flexibility: Ability to work shifts and weekends.

Benefits

  • Competitive Mexican Peso salary package plus a performance-based bonus structure.
  • Hybrid working: Combine working from home and working from the office.
  • Paid time away from work: Competitive paid time off package, including a day each year to volunteer time for a good cause.
  • Paid Sabbaticals: One (1) month paid Sabbatical after every 5 years of Service.
  • Extra Rewards: Lucrative Ten Loyalty Rewards program.
  • Remote Working Holidays: Possibilities to travel and work.
  • Employee Discounts: Access to lots of great travel and entertainment discounts as our clients' members would.
  • Be part of our global, dynamic, and inclusive Team, with diversity at its core.
  • Genuine career opportunities within a dynamic and international company.


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