Immigration Case Specialist
hace 3 semanas
About the Role
DYADlaw, P.C. is seeking an experienced Immigration Case Interviewer to join our team. As a key member of our team, you will play a vital role in supporting individuals through the immigration application process. This position requires full-time on-site availability in Hermosillo, SON, MEX.
Key Responsibilities
- Conduct thorough video and phone interviews with clients to gather essential information supporting their immigration applications.
- Accurately document all collected data in our electronic case management system and utilize various online platforms for efficient case processing.
- Direct clients on the subsequent steps in their application process, ensuring they understand their journey and feel supported throughout.
- Work closely with our team to verify facts and ensure all documentation meets the necessary legal standards and accurately represents the client's story.
Qualifications
- Full-time on-site availability in Hermosillo, SON, MEX.
- Bilingual proficiency in English and Spanish.
- Demonstrated ability to articulate complex narratives clearly and persuasively. Experience in writing, interviewing, or similar fields is required, with samples of work (published or unpublished) preferred.
- A background in counseling or psychology is highly valued, particularly skills in empathetic communication and understanding diverse client backgrounds.
- Experience or skills in journalism, investigative reporting, or a similar field are a plus, with the ability to critically evaluate information and construct factual, coherent narratives.
- Familiarity with case management software, and databases, and proficiency in standard office software is essential.
- Strong empathy, cultural sensitivity, and the ability to build trust and rapport with clients from diverse backgrounds.
- Excellent critical reading and thinking skills, capable of analyzing documents and statements to identify key information and inconsistencies.
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