Immigration Case Specialist

hace 3 semanas


Hermosillo, Sonora, México DYADlaw. P.C. A tiempo completo

About the Role

DYADlaw, P.C. is seeking an experienced Immigration Case Interviewer to join our team. As a key member of our team, you will play a vital role in supporting individuals through the immigration application process. This position requires full-time on-site availability in Hermosillo, SON, MEX.

Key Responsibilities

  • Conduct thorough video and phone interviews with clients to gather essential information supporting their immigration applications.
  • Accurately document all collected data in our electronic case management system and utilize various online platforms for efficient case processing.
  • Direct clients on the subsequent steps in their application process, ensuring they understand their journey and feel supported throughout.
  • Work closely with our team to verify facts and ensure all documentation meets the necessary legal standards and accurately represents the client's story.

Qualifications

  • Full-time on-site availability in Hermosillo, SON, MEX.
  • Bilingual proficiency in English and Spanish.
  • Demonstrated ability to articulate complex narratives clearly and persuasively. Experience in writing, interviewing, or similar fields is required, with samples of work (published or unpublished) preferred.
  • A background in counseling or psychology is highly valued, particularly skills in empathetic communication and understanding diverse client backgrounds.
  • Experience or skills in journalism, investigative reporting, or a similar field are a plus, with the ability to critically evaluate information and construct factual, coherent narratives.
  • Familiarity with case management software, and databases, and proficiency in standard office software is essential.
  • Strong empathy, cultural sensitivity, and the ability to build trust and rapport with clients from diverse backgrounds.
  • Excellent critical reading and thinking skills, capable of analyzing documents and statements to identify key information and inconsistencies.


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