Technical Operations Manager
hace 7 días
About Conduent Solutions Mexico de R.L. de C.V
We are a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments, creating exceptional results for our clients and the millions of people who rely on them.
Join Our Team as a Technical Operations Manager and take advantage of the opportunity to grow personally, make a difference, and be part of a culture that values individuality and diversity every day.
Key Responsibilities:
- Production Capacity Planning and Efficiency Improvements: Responsible for planning and improving production capacity, including labor and production supply costs, to achieve P&L requirements.
- Critical Job Prioritization: Prioritizes critical jobs to ensure client delivery dates are met.
- Standard Operating Procedures: Responsible for creating, documenting, and implementing standard operating procedures and maintaining production quality standards.
- Production Area Management: Provides direction and manages oversight for the entire production area, including execution of disaster recovery procedures.
- Performance Appraisals: Conducts performance appraisals and takes necessary disciplinary actions.
- Client Meetings: Participates in client meetings to support existing business and future opportunities.
- Vendor Interactions: Leads interactions with vendors to ensure production specifications and requirements are met.
- Client Services Collaboration: Collaborates and partners with Client Services team to manage client requests and provide status.
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