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Technical Account Manager Google Cloud Consulting
hace 3 semanas
Location:
Mexico City, CDMX, Mexic
Minimum qualifications:
Bachelors degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
Ability to communicate in English and Spanish fluently.Preferred qualifications:
MBA or Masters degree in a Management, Technical, or Engineering field.
Experience translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers.
Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Excellent written and verbal communication, presentation, problem-solving, and client management skills.Responsibilities:
Accelerate customer adoption of Google Cloud by leading the implementation journey.
Advocate for customer needs and drive new feature development.
Develop relationships with stakeholders to understand customers business and lead strategic roadmaps.
Plan for customer events and launches, ensuring customer success.
Develop best practices and assets based on learnings from customer engagements.
About the job:
As a Technical Account Manager (TAM) at Google Cloud Consulting, you will help customers successfully adopt Google Cloud products. You will lead the adoption of Google Cloud at organizations and guide them through their transformation journey. The role requires regular engagement with various stakeholder groups and involves managing the successful delivery of Cloud Consulting engagements.
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