Learning Experience Facilitator Specialist
hace 1 mes
We are seeking a highly skilled Learning Experience Facilitator to join our team at TikTok. This is an exciting opportunity for an experienced professional to develop and deliver engaging training programs that enhance the skills of our employees.
ResponsibilitiesThe successful candidate will be responsible for building and maintaining product and policy knowledge across our lines of business. They will conduct thorough training needs analysis through effective collaboration with stakeholders, create effective training plans, and develop and customize training materials in partnership with stakeholders.
The ideal candidate will also onboard and operationalize new or updated products, policies, and procedures through the delivery of instructor-led, virtual instructor-led, and/or blended training programs. Additionally, they will recommend, develop, and implement learning interventions and best practices to ensure moderation teams, internal T&S teams, and T&S partner teams (BPO) are set up for success.
Requirements- 4+ years of experience in a learning/training role
- Passion for learning and people development
- Effective analytical and problem-solving skills
- Able to analyze problems and strategize for better learning solutions
- Experience developing training materials (e.g., presentations, videos, guides, etc.)
- Experience developing and implementing learning interventions
- Strong presentation and facilitation skills
- Ability to adapt style and training, depending on business needs and learner profiles
- Ability to extract, coordinate, and communicate learning data for reporting purposes
- Proven Project/Program Management experience
- Exceptional interpersonal skills and ability to develop strong working relationships
- Understanding effective teaching methodologies
- Knowledge of curriculum design and development
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
Salary: $120,000 - $150,000 per annum (dependent on experience), plus benefits package including comprehensive health insurance, generous paid time off, and opportunities for career growth and development.
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